[Remote] Oracle CC&B (Customer Care and Billing) Tech Consultant

Note: The job is a remote job and is open to candidates in USA. Infosys is hiring a Principal Oracle CC&B Tech Consultant to support utility-sector clients with business analysis, IT solution evaluation, system documentation, product research, and solution architecture. The role also leads technical implementation and maintenance strategies for scalable, reliable systems.

Responsibilities

• Perform business analysis projects using advanced techniques (e.g., predictive analytics, scenario modelling) to identify strategic opportunities within the domain, influencing long-term decisions and value chain optimization
• Perform detailed evaluations of IT solutions, leveraging domain expertise to assess effectiveness and alignment with client goals, guiding strategic technology decisions
• Create documentation for systems, ensuring precision and thoroughness, while leading efforts to articulate sophisticated technical concepts for diverse stakeholders
• Perform specialized research on third-party products, providing in-depth insights on features, performance, and integration capabilities to ensure alignment with client needs and industry standards
• Create solution architectures and develop comprehensive architectural diagrams, ensuring scalability, resilience, and integration with existing infrastructure
• Run the technical aspects of implementation by applying domain knowledge and ensuring scalable optimal system performance. Design and execute maintenance strategies to ensure long-term system reliability

Skills

• Experience of at least 1 or 2 full-cycle implementation for a utility (Power/Water/Swear Water Domain) with hands on technical and deployment experience in Oracle CC&B
• Experience with process integration of CC&B with other utility enterprise and operational systems such as core ERP, WAM, MWM, MDM, GIS etc
• Experience in Oracle CC&B Product Architecture , Oracle PIP, Data Model, Oracle Utilities Application Framework
• Exposure to US (Regulated and De-Regulated) Markets
• Experience in CC&B Application Development Frame works
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future
• Experience in Batch Programming, Algorithm, UI Maps, BO/MO, Change Handlers, Service Scripts ,Business Scripts, BPA Script ,Application Service, User Exits (Java/HTML/JSP/XML) and web services development

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

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