[Remote] Organizational Change Management (OCM) Senior Consultant

Note: The job is a remote job and is open to candidates in USA. BerryDunn is hiring an Organizational Change Management Senior Consultant to support state Medicaid agencies, initially as an OCM subject matter expert for a client in Puerto Rico. The role supports and leads change management activities for Medicaid Enterprise System initiatives, including project coordination, stakeholder engagement, deliverable development, and client communication.

Responsibilities

• Provide OCM services to SMA clients as they transform their organization to align with MES strategy
• Support the project lead in managing the work of the BerryDunn project team related to OCM activities
• Assist in the development of project deliverables and artifacts such as plans, surveys, and assessments related to OCM activities
• Build strong relationships with project stakeholders, including client contacts, project team members, vendor contacts, etc
• Help manage and report on project status, progress, budget, schedule, quality, and resources
• Facilitate and attend internal BerryDunn team meetings
• Facilitate meetings with the client, team, and vendors to achieve project objectives
• Help mentor and develop project team members
• Assist in developing, reviewing, and/or discussing project deliverables
• Document and escalate project action items, issues, risks, and/or decisions to BerryDunn leadership, the client, and other project stakeholders
• Provide frequent, clear, and consistent communication to the client, team members, vendor, and direct reports

Skills

• Experience in OCM, preferably in state government, health IT, and the Health and Human Services (HHS) industry
• A Bachelor's degree (a bachelor's degree can be replaced with an additional four (4) years related experience)
• A minimum of five (5) years of experience implementing OCM practices for system implementation projects using an industry standard change management framework
• Three (3) years of demonstrated experience in an OCM lead or SME role supporting a SMA or a large healthcare provider management organization of a similar size
• Demonstrated ability to confidently facilitate meetings and present complex concepts to stakeholders
• Demonstrated ability to balance multiple assignments and achieve quality results in a timely manner
• Demonstrated ability to create and sustain positive working relationships with diverse stakeholders
• Demonstrated ability to perform and thrive in an ambiguous and changing environment
• Written and verbal fluency in English
• Proficiency in all Microsoft (MS) applications
• The ideal candidate will have a demonstrated State HHS IT OCM, project management and Prosci® background with experience in Medicaid Management Information Systems (MMIS) modules implementations
• Spanish fluency is a plus
• Prosci® certification strongly desired

Company Overview