[Remote] P&C Insurance Sales Team Lead

Note: The job is a remote job and is open to candidates in USA. Savvy, a Gen Digital company, is hiring a P&C Insurance Sales Team Lead to drive insurance sales revenue while leading a remote team of agents. The role focuses on coaching and training agents, analyzing performance reports, improving sales processes, and overseeing daily call center operations.

Responsibilities

• Serve as an agency expert on P&C, ensuring that decisions are of high quality
• Proactively seek and suggest ways to improve internal processes and results program-wide, from selling techniques to closing customers
• Review reports that portray individual agent performance and sales results; analyzing data to evaluate your team and inform operational changes
• Regularly coach and mentor a growing team of agents to achieve quotas, while fostering a culture of accountability and results
• Monitor the day-to-day inquiry volume, agent schedule and adherence, while proactively adjusting and flexing to support demand

Skills

• You have 3+ years of experience in a similar role
• You're an insurance expert with the ability to guide and evaluate P&C decisions
• You're a creative problem-solver who's excited to contribute to the strategic direction and dive in wherever necessary to achieve goals
• You have an analytical mindset with the ability to identify data requirements, analyze data, and review reports
• You're highly performance-oriented and able to motivate others in a proactive, positive, and firm manner
• You have a strong sense of empathy for agents and customers
• Experience with early-stage or high-growth tech startups

Benefits

• Remote work (United States).
• The team will work with you during the interview process to find a schedule that aligns with your needs and customers’ experience.

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