[Remote] People Operations Generalist

Note: The job is a remote job and is open to candidates in USA. Carnegie is hiring a People Operations Generalist to manage day-to-day employee lifecycle operations, including benefits, compensation data, leave, compliance, and reporting. The role partners with Insperity and internal teams to support employees and managers, maintain accurate people data, and ensure HR processes run smoothly.

Responsibilities

• Orchestrate the tactical execution of new hire onboarding — documentation, systems access, and Day 1 readiness — so every new team member starts strong
• Serve as the primary internal resource for employees on benefits, payroll, 401(k), and leave questions, liaising directly with Insperity for timely and accurate resolution
• Facilitate the administrative offboarding process, including termination documentation and exit interviews that surface actionable insights for the team
• Coordinate parental and medical leave in alignment with PEO guidelines, managing the full lifecycle with attention to detail and employee sensitivity
• Manage unemployment claims and supporting documentation
• Conduct regular market benchmarking and salary survey analysis to keep Carnegie’s compensation structures competitive and current
• Support pay equity reviews and assist with job grading and leveling for new and evolving roles, ensuring a consistent and fair hierarchy across the organization
• Maintain clean, accurate compensation and benefits data to support reliable payroll processing in close collaboration with the Payroll Specialist
• Manage the administrative logistics of 90-day and annual review cycles, ensuring the frameworks designed by leadership execute seamlessly across all teams
• Support leadership in formal documentation of performance and disciplinary actions, maintaining a high standard of confidentiality and accuracy
• Facilitate annual EEO-1 reporting in collaboration with Insperity and manage Massachusetts HIRD reporting for regional compliance
• Maintain accurate, audit-ready digital employee files, ensuring all status changes and documentation are current and secure
• Serve as a day-to-day Workday administrator, keeping records, workflows, and reports accurate as the system matures
• Prepare complex data sets for RFP requests and generate regular reporting on PTO usage and other people metrics to inform leadership decisions
• Own version control and updates to the Employee Handbook, ensuring policy changes are accurately reflected and proactively communicated

Skills

• 3–5 years of benefits administration, compensation analysis, or HR operations experience
• Working knowledge of the full payroll cycle and how benefits and compensation data flows into payroll processing — you understand what a clean data hand-off looks like
• Advanced Excel proficiency, including VLOOKUPs and Pivot Tables, applied to data reconciliation across PEO reports, HRIS, and payroll exports
• Experience administering an enterprise HRIS (Workday strongly preferred), including maintaining data integrity across employee records and payroll inputs
• Solid working knowledge of federal and state employment law
• High degree of confidentiality and professional judgment — people trust you with sensitive information and you take that seriously
• Clear, reliable communicator who collaborates effectively across People, Payroll, and Finance in a remote-first environment
• Bachelor's degree or equivalent experience
• Experience working within a PEO model or in close collaboration with a payroll or finance team
• Workday strongly preferred
• SHRM, CBP, or CCP credential would be a differentiator

Benefits

• Remote-first environment

Company Overview