[Remote] Practice Success Specialist - Account Manager

Note: The job is a remote job and is open to candidates in USA. Vetsource is hiring a Practice Success Specialist - Account Manager to drive growth and advance initiatives within its veterinary practice customer base. The role builds customer relationships, identifies opportunities to increase solution adoption and revenue, and positions Vetsource services to help practices meet shared goals.

Responsibilities

• Advance initiatives within our current customer base of Veterinary hospitals. This includes:
• Increased revenue generation for the practices and Vetsource
• Deep discovery, education, influence, and upselling
• Strategizing with the practices to help them overcome obstacles
• Execute against a deadline and achieve quotas
• Foster long-term, trust-based relationships within your customer base through consistent and recurring contact with customer base via video conference, phone call, sales video, and email
• Identify client needs and position the Vetsource solution to help practices achieve our mutual goals

Skills

• Associate's degree or equivalent experience/training
• At least 2 years of experience in sales, account management, customer service, or other relatable experience
• Hands-on experience with multiple sales techniques, including virtual sales
• Track record of achieving sales quotas
• Experience with CRM software (e.g. Salesforce)
• Understanding of sales performance metrics

Benefits

• Medical, vision, dental, and life insurance
• Employee Assistance Program
• Pet insurance and virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retirement Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible
• The opportunity to join one of our Associate Resource Groups, and fun company events!

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