[Remote] Pricing Operations Manager - Insurance/Financial Services

Note: The job is a remote job and is open to candidates in USA. ReSource Pro is seeking a Pricing Operations Manager to establish and integrate a centralized pricing function across acquired insurance businesses. The role standardizes pricing processes and governance, leads annual pricing and deal decisions, develops pricing analytics, and enables digital pricing workflows and tools.

Responsibilities

• Establish the base pricing process across all acquired organizations; assess current pricing practices, identify gaps, and drive standardization; build and maintain a pricing playbook (rate cards, margin thresholds, approval workflows, escalation protocols); onboard newly acquired businesses into the framework
• Own the annual pricing anniversary cycle end-to-end, including the pricing model driving account-level rate decisions across Major, Medium, and Select segments; establish deal governance (approval workflows, override justification, audit trails); partner with Sales/CE, Finance, and Operations to align pricing with business strategy
• Build pricing dashboards and KPI reporting on margin health, pricing outcomes, and discount pool utilization; conduct ad-hoc pricing analysis; assess AI/automation impact on BPO pricing economics and conduct peer pricing reviews and competitive landscape tracking
• Identify opportunities to bring automation into the pricing process, from automated rate recommendations to predictive margin modeling; evaluate and implement pricing tools (CPQ, enhancement tools) to move from manual to digital pricing workflows; own the ongoing maintenance and management of digital pricing workflows and tools once implemented, ensuring they remain accurate, functional, and adopted across the organization

Skills

• 5–8+ years of relevant experience in pricing, commercial strategy, or deal pricing within the IT and ITES (IT-enabled services)
• MS Office - Word, Outlook, Access, and strong Excel skills
• Customer-centric mindset, enjoy providing a service and solving customer problems
• Major: Finance, Business, Economics, or related field preferred
• Experience integrating pricing across acquired/multi-entity organizations
• Exposure to insurance industry operations (BPM, claims, underwriting support)
• Experience with pricing tools/CPQ platforms
• Familiarity with AI/automation in pricing

Benefits

• Annual bonus eligibility

Company Overview