[Remote] Principal Product Manager, Platform and Shared Capabilities

Note: The job is a remote job and is open to candidates in USA. Summit K12 is hiring a Principal Product Manager to own strategy, roadmaps, requirements, adoption, and outcomes for shared capabilities across its products. The role improves access, district setup, administration, and shared workflows while promoting reusable solutions and measurable product outcomes.

Responsibilities

• Own the assigned roadmap for access, rostering, SSO, provisioning, roles and permissions, shared navigation, and teacher and administrator workflows
• Use customer discovery, product data, setup errors, support patterns, and business priorities to define problems, make tradeoffs, and measure outcomes
• Own Product requirements for district setup, configuration, onboarding tools, self-service administration, and implementation telemetry
• Observe customer and internal workflows with Customer Success and Operations; convert recurring manual work and failure patterns into scalable improvements
• Maintain a focused roadmap with named users, consuming products, requirements, service expectations, dependencies, and success measures
• Prioritize customer impact, cross-product reuse, risk reduction, total cost of ownership, and capacity; document ownership boundaries and prevent the role from becoming a catch-all
• Own requirements, acceptance criteria, validation, migrations and product health for assigned shared capabilities
• Own product sales enablement and training: plan, demos, guidance, current materials and effectiveness
• Personally demonstrate and train key teams when needed, then build repeatable training with Sales, Marketing, PD and CS for scaled delivery
• Gather and validate customer feedback, prioritize action, communicate decisions back to customers and internal teams, and verify iterative improvements using feedback and usage evidence
• Partner with Design, Engineering, QA, domain PMs, Academic, and customer teams while preserving their decision rights and escalating material cross-portfolio tradeoffs with a recommendation
• Identify reusable access, navigation, permission, workflow, and integration needs that support assessment, PLP, scoring, reporting, and other product domains
• Own only the assigned shared capability; domain PMs retain product intent and outcomes. Use verified AI-assisted methods and partner with AI Enablement on applicable evaluation and controls

Skills

• 8+ years of product-management experience with platform, integrations, shared capabilities, data or admin workflows, or similarly complex products
• Demonstrated success translating customer and operational evidence into priorities, complete requirements, successful releases, adoption, and measurable outcomes
• Strong technical product judgment and the ability to partner with Engineering without assuming architecture or delivery authority
• Ability to influence senior partners, resolve ambiguity, and create reusable cross-product leverage without formal authority
• Practical fluency with verified AI-assisted Product workflows
• K-12 EdTech experience with SIS and rostering, SSO, district implementation, assessment, personalization, reporting, or learning-platform workflows
• Experience turning high-touch implementation or support processes into scalable self-service product capabilities

Benefits

• Medical, dental, and vision insurance with multiple plan options
• Company-paid short-term disability, long-term disability, and life insurance
• 401(k) retirement plan
• Paid Time Off (PTO) program
• 10 paid holidays plus 1 floating holiday annually
• Wellness resources and support programs
• Fully remote work

Company Overview