[Remote] Principal Program Manager, Sales & Success Strategy

Note: The job is a remote job and is open to candidates in USA. Atlassian is hiring a Principal Program Manager to lead cross-functional transformation initiatives across Product, GTM, Strategy, and Operations. The role owns portfolio execution and develops the operating model, governance, planning, and executive reporting needed to align teams and deliver measurable business outcomes.

Responsibilities

• Maintain a unified source of truth across Product, Sales, Success, Strategy, and Operations
• Manage a Portfolio, leveraging Atlassian tools to deliver integrated roadmaps and cross-vector dependency tracking to ensure visibility and alignment
• Own program outcomes end-to-end, including success metrics, alignment to strategic goals, and delivery of measurable results
• Identify and surface risks early, facilitating conversations around tradeoffs and resource impacts
• Manage interdependencies across teams to protect timelines and accelerate execution
• Collect, analyze, and synthesize data to produce actionable insights and reports that track performance, health, and progress
• Tackle complex challenges by identifying root causes and developing clear, actionable solutions
• Make balanced, data-driven decisions that consider business, customer, and stakeholder needs
• Proactively identify and resolve obstacles that impact execution
• Apply systems thinking to understand dependencies across people, processes, and technology
• Identify themes, patterns, and opportunities for improvement across programs and portfolios
• Provide strategic recommendations that enhance impact, drive efficiency, and deliver measurable organizational outcomes
• Communicate clearly and persuasively with diverse audiences, tailoring messages for clarity and alignment
• Influence executive stakeholders by presenting insights, earning buy-in, and ensuring transparency on program direction and progress
• Prepare executive-level updates, dashboards, and communications that support decision-making
• Create structure from ambiguity and translate strategy into actionable plans with clear deliverables, milestones, and timelines
• Partner with program sponsors, cross-functional teams, and program managers to define scope, goals, resources, risks, and execution approaches
• Monitor program performance, manage risks, and deliver progress reports that demonstrate transparency and momentum
• Design the end-to-end operating model for transformation across the GTM and Product teams
• Establish governance, DRIs, decision cadences, planning rituals, and teaming structures that drive accountability and execution
• Develop program charters, problem statements, success metrics, and LRP (long-range plan) mappings for critical transformation initiatives
• Ensure every initiative is grounded in clear objectives and aligned to broader business goals
• Lead quarterly planning cycles (SteerCo) and portfolio prioritization processes
• Oversee backlog management to ensure initiatives are properly sequenced, staffed, and funded

Skills

• 10+ years in Program Management, Strategy & Operations, Transformation, PMO, Consulting, or a similar role
• Demonstrated success operating within fast-paced, high-growth, or matrixed environments
• Experience leading multi-quarter, multi-team transformation initiatives or portfolios
• Strong command of program management frameworks (OKRs, DRI models, RAID/RACI frameworks, prioritization matrices, governance models)
• Ability to quickly learn and adapt to new systems and operational models
• Experience with establishing program charters and navigating portfolio management frameworks
• Highly structured and detail-oriented, with exceptional organizational skills
• Strong executive presence and ability to influence without authority
• Comfortable working through ambiguity and establishing clarity from the ground up
• High integrity, professionalism, and commitment to transparency
• Curious mindset, continuous improvement orientation, and commitment to learning
• Background working with GTM and Product organizations (Sales, Success, Marketing, Revenue Ops, Product, Eng) preferred
• Consulting, PMO, Change Management, or Business Operations experience is a strong plus
• Familiarity with operational framework methodologies and cross-functional product operating rhythms is helpful

Benefits

• This role may also be eligible for benefits, bonuses, commissions, and equity.
• Health and wellbeing resources
• Paid volunteer days
• Atlassians can choose where they work – whether in an office, from home, or a combination of the two.

Company Overview

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