[Remote] Principal Sales Consultant - Oracle Communications - Siebel/CRM Architect

Note: The job is a remote job and is open to candidates in USA. Oracle is seeking a senior presales solution architect for Oracle Communications, with CRM and digital experience as the lead domain. The role leads customer-facing solution architecture and sales support, including discovery, executive presentations, RFx responses, demonstrations and proofs of concept. It also coordinates sales, product, engineering, consulting and partner teams to shape end-to-end communications solutions and support transition to delivery.

Responsibilities

• Lead presales strategy and solution architecture for Oracle Communications opportunities, with primary ownership of CRM, digital experience and related customer-engagement capabilities
• Position Oracle Communications solutions in the context of end-to-end Digital Business Experience, including orchestration, order management, inventory, billing, charging, service fulfillment and activation
• Partner with account teams to discover business, functional, technical and financial requirements; translate customer pain points into a compelling business-centered solution
• Own and champion the technical and functional aspects of the solution-selling process, including discovery workshops, executive presentations, solution narratives, RFx responses, demonstrations, proofs of concept and limited-scope trials
• Act as a trusted advisor to customer business stakeholders, architects and technology leaders by clearly communicating value, trade-offs, competitive differentiation and implementation considerations
• Lead or coordinate customer demonstrations and POCs, partnering with Oracle global presales, product, engineering, consulting and partner teams to deliver high-quality customer deliverables
• Contribute to sales strategy by adapting presales positioning to the competitive landscape, identifying competitive risks and feeding practical intelligence back to sales, product management and marketing
• Guide solution coverage across large or complex deals by coordinating domain specialists, aligning resources to opportunity priorities and maintaining consistency in customer messaging
• When required, perform hands-on solution configuration or demonstration setup to support credible, tailored customer experiences
• Support smooth transition from sales opportunity to solution delivery so the customer experiences continuity across Oracle sales, consulting and implementation teams
• As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions

Skills

• Applicants are required to read, write, and speak the following languages: English/Anglais
• 10+ years of professional presales, solution consulting, enterprise software sales, product specialist, consulting or comparable customer-facing experience
• Deep functional and technical experience in the communications industry, ideally across CRM, digital channels, BSS, OSS, order management, billing/care, fulfillment, inventory or activation
• Hands-on or presales experience with communications CRM and customer-engagement platforms such as Siebel CRM, Salesforce, Amdocs, Netcracker or equivalent industry platforms
• Strong understanding of communications service provider business processes and revenue-chain functions across consumer, business and wholesale segments
• Ability to design and explain end-to-end enterprise software architectures, including application integration, data flows, deployment patterns, resilience, scalability and operational considerations
• Excellent presentation, demonstration and facilitation skills, including the ability to engage senior executives, business stakeholders, enterprise architects and technical teams
• Strong analytical and problem-solving skills, with the ability to handle objections, respond to competitive challenges and translate complex ideas into clear business value
• Experience supporting RFx processes, discovery workshops, technical proposals, custom demonstrations, POCs, trials or architecture reviews
• Ability to manage multiple account opportunities and priorities simultaneously while maintaining high-quality customer deliverables
• BA/BS or equivalent experience
• 12+ years is preferred for lead-level candidates
• A technical degree or business degree combined with technical discipline is preferred
• Experience with Oracle Communications applications and/or Oracle Cloud Infrastructure
• Familiarity with TM Forum frameworks, Open Digital Architecture, open APIs and communications-industry reference architectures
• AI, analytics and automation experience, especially where tied to measurable customer outcomes
• Experience working with systems integrators, software partners, network equipment vendors and broader partner ecosystems
• Understanding of modern enterprise application technologies, such as Linux, cloud platforms, APIs, Java, XML, databases, middleware/EAI and distributed integration patterns
• Software implementation experience, including analysis, design, configuration, testing, project delivery or transition from presales to consulting delivery
• Prior leadership, mentoring, coaching or enablement experience within a regional presales or solution consulting team

Benefits

• May be eligible for equity.
• Eligible for commission with an estimated pay mix of 65/35 - 80/20.
• Learning and development opportunities to advance your career.
• Support for health, wellbeing and retirement planning.
• Employee resource groups that champion diverse communities.
• Flexible medical, life insurance, and retirement options.
• Volunteer programs.
• Medical, dental, and vision insurance, including expert medical opinion.
• Short term disability and long term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Flexible Vacation for eligible employees assigned to a salaried (non-overtime eligible) position.
• Accrued Vacation for all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays.
• 72 hours of paid sick leave upon date of hire; refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal.
• Voluntary benefits including auto, homeowner and pet insurance.

Company Overview

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