[Remote] Principal Technical Marketing Engineer

Note: The job is a remote job and is open to candidates in USA. Zscaler is seeking a Principal Technical Marketing Engineer to support adoption of its Zero Trust Branch and Zscaler Digital Experience solutions. The role drives technical validation, customer enablement, and field readiness through hands-on evaluations, troubleshooting, technical collateral, and training.

Responsibilities

• Own hands-on technical POVs, architectural demos, and pilot evaluations for enterprise prospects and customers to validate capabilities and accelerate deal closure
• Design, deploy, and maintain resilient physical and virtual networking lab topologies
• Serve as the primary technical troubleshooting bridge and escalation path between field teams and core engineering
• Author production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, and competitive test plans
• Deliver high-impact field enablement sessions, hands-on training workshops, and webinars for SEs, professional services, and partner architects

Skills

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Proven track record of leading hands-on customer Proof of Value (POV) pilots and executive architectural evaluations
• 10+ years of hands-on experience in technical marketing, product management, or solutions architecture
• Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies
• Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal
• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Hands-on experience with cloud network frameworks, such as AWS Transit Gateways/VPCs, GCP Cloud Routers, or Azure Virtual WAN, to connect distributed branches to cloud environments
• Prior experience with network observability and monitoring solutions

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Company Overview

Company H1B Sponsorship