[Remote] Product Manager – Global Services (m/f/d)

Note: The job is a remote job and is open to candidates in USA. 1KOMMA5° is hiring a Product Manager to develop and scale global service offerings that connect hardware, software, and energy solutions. The role owns the service product lifecycle, recurring-revenue models, and cross-functional work to improve customer experience, profitability, and retention.

Responsibilities

• Shape the roadmap for our global service and recurring-revenue portfolio, including warranty, maintenance, monitoring, and digital service products. Align business models with customer value and operational efficiency
• Lead the end-to-end product process — from market research and concept validation to rollout, optimization, and scaling across regions
• Develop offerings and pricing structures that create sustainable, predictable revenue. Ensure operational executability, profitability, and a strong customer experience
• Work closely with Engineering, Market Operations, and Commercial teams to translate insights and operational feedback into scalable product solutions
• Leverage customer feedback, competitive analysis, and market trends to continuously refine and expand our service offerings
• Define and monitor KPIs to measure adoption, margin performance, and service quality. Identify levers to improve efficiency, cost structure, and customer satisfaction
• Take ownership for building our service-driven ecosystem and push boundaries to make 1KOMMA5° a market leader in integrated energy solutions

Skills

• Degree in Business Administration, Industrial Engineering, Energy Management, or a related field
• 2+ years of experience in Product Management or Business Development, ideally in the energy, technology, or SaaS sector
• Strong understanding of recurring revenue models, pricing mechanics, and customer value creation
• Proven track record of turning customer needs and operational insights into scalable product solutions
• Excellent communication and stakeholder management skills across functions and hierarchies
• Entrepreneurial, structured, and execution-driven mindset with a passion for ownership
• Fluent in English and German

Benefits

• Part of an international, dynamic, and highly motivated team
• Work that accelerates the energy transition and has a direct impact on the climate
• Work with and learn from colleagues
• Direct contact with core decision-makers
• Chances of entering full-time in one of Europe’s most thriving scaleups
• Remote work Germany-wide, with offices in Hamburg, Berlin or Munich
• EGYM Wellpass
• Benefits and discounts through Futurebens
• Job bike leasing for a city bike or e-bike

Company Overview