[Remote] Product Manager – Public Safety & Justice

Note: The job is a remote job and is open to candidates in USA. NiCE is seeking a technology-focused Product Manager for its Public Safety & Justice business. The role leads enterprise software products from customer discovery and requirements through development, launch, and ongoing improvement, collaborating with customers and cross-functional teams.

Responsibilities

• Own product launches: Take new software products from concept and MVP through external launch and beyond
• Understand customers: Lead discovery to identify customer problems, needs, and market opportunities
• Define product direction: Translate customer insights into requirements, roadmaps, and priorities
• Collaborate across teams: Work with engineering, design, sales, and product leadership to deliver successful products
• Support go-to-market: Partner with sales and other teams on product positioning, demos, and launch readiness
• Improve products: Use customer feedback and market insights to guide future development

Skills

• 3+ years of Product Management experience in B2B software, enterprise technology, or a related field
• Proven experience taking a new software product or major product offering from discovery through launch to external customers
• Experience owning products after launch and driving improvements
• Strong customer discovery, prioritization, and product requirements skills
• Technical fluency and the ability to work effectively with engineering teams
• Strong communication and problem-solving skills
• Experience in Public Safety & Justice, 911/emergency communications, CAD/RMS, law enforcement, or digital evidence
• Familiarity with regulated environments or enterprise technology integrations
• Experience with technology partnerships or AI-enabled products

Benefits

• Atlanta-based team members work in the office two days per week.
• Candidates elsewhere in the US may work remotely and travel to Atlanta regularly.

Company Overview

Company H1B Sponsorship