[Remote] Project Manager

Note: The job is a remote job and is open to candidates in USA. Milestone Technologies, Inc. is seeking a Senior Program Manager to lead a portfolio of digital transformation initiatives across pharmaceutical manufacturing operations. The role oversees cross-functional programs involving manufacturing technology, operational technology, infrastructure, cybersecurity, analytics, and AI, while driving governance, stakeholder alignment, risk management, and delivery.

Responsibilities

• Lead enterprise deployment and adoption of PI System capabilities within manufacturing environments
• Coordinate integration efforts between operational technology, manufacturing systems, and business applications
• Establish program plans, governance structures, reporting cadences, and implementation roadmaps
• Drive stakeholder alignment and adoption strategies across manufacturing sites
• Lead enterprise-wide passwordless authentication initiatives in partnership with cybersecurity and infrastructure teams
• Manage implementation plans, risk mitigation strategies, user readiness, and adoption activities
• Coordinate cross-functional resources to ensure successful rollout and compliance with security standards
• Oversee implementation and enhancement of PlantApps capabilities supporting manufacturing operations
• Partner with business and plant leadership to prioritize requirements and deliver operational improvements
• Manage vendor engagement, project dependencies, and deployment activities
• Lead deployment of AI-enabled Equipment Copilot solutions
• Coordinate pilot programs, business adoption, requirements gathering, and scaling efforts
• Drive integration with existing manufacturing and operational technologies
• Measure and report business value, operational efficiencies, and adoption metrics
• Lead initiatives focused on operational reporting, metrics, dashboards, visualization tools, and analytics capabilities
• Partner with business leaders to define KPIs and performance measurement frameworks
• Drive transparency and data-driven decision-making across manufacturing operations
• Oversee deployment and lifecycle management of manufacturing peripheral hardware including scanners, printers, mobile devices, and shop-floor technology
• Manage procurement, vendor coordination, deployment planning, logistics, and site readiness activities
• Ensure minimal disruption to manufacturing operations during implementations
• Manage a portfolio of complex, cross-functional programs and projects simultaneously
• Develop and maintain integrated program plans, schedules, milestones, dependencies, and resource forecasts
• Establish program governance, steering committees, and executive reporting processes
• Drive successful delivery of strategic initiatives through effective planning and execution
• Serve as primary point of contact for executive sponsors, business leaders, and project stakeholders
• Facilitate governance meetings, leadership reviews, and steering committee sessions
• Build strong working relationships across business, manufacturing, engineering, cybersecurity, infrastructure, and vendor teams
• Communicate program status, key decisions, risks, and business impacts to leadership
• Track project expenditures and provide financial reporting to leadership teams
• Coordinate and manage third-party vendors, implementation partners, and consulting resources
• Identify, assess, and manage program risks, issues, and dependencies
• Develop mitigation and contingency plans to address delivery challenges
• Drive issue resolution across multiple stakeholder groups and organizations
• Escalate critical concerns appropriately and proactively
• Support organizational change management strategies and communication plans
• Coordinate training, readiness, and user adoption activities
• Ensure successful transition from implementation into operational support

Skills

• Candidates must have Pharmaceutical Manufacturing experience - supporting IT systems
• Required to have GMP and Pharma experience
• Candidates should have high level of exec comm skills, high level of organizational skills, ability to run 6+ projects/workstreams simultaneously
• Strong experience working on Smartsheets
• • Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or related field experience
• • 12+ years of Project or Program Management experience, including management of large-scale enterprise initiatives
• • Pharmaceutical, biotechnology, life sciences, or regulated manufacturing experience
• • Experience working within GxP-regulated environments
• • Knowledge of Operational Technology (OT) and manufacturing systems
• • Experience leading PI System implementations
• • Experience supporting cybersecurity and identity management initiatives
• • Experience implementing AI-enabled solutions, Copilot technologies, or advanced analytics platforms
• • Experience leading multiple concurrent workstreams across complex organizational environments
• • Experience managing technology, manufacturing, infrastructure, cybersecurity, or digital transformation programs
• • Strong knowledge of Agile, Scrum, and traditional project delivery methodologies
• • Proven ability to manage executive stakeholders and cross-functional teams
• • Experience managing budgets, forecasts, vendors, purchase orders, and invoices
• • Exceptional communication, facilitation, and organizational skills
• • Strong critical thinking, problem-solving, and decision-making capabilities
• • Smartsheet
• • Jira
• • Confluence
• • Miro
• • Microsoft Office 365
• • Microsoft Teams
• • SharePoint
• • Teams Meetings
• • PMP, PgMP, SAFe, Agile, or similar certifications preferred

Benefits

• Remote, with occasional onsite visits to manufacturing plants per quarter.

Company Overview

Company H1B Sponsorship