[Remote] Regional Marketing Specialist

Note: The job is a remote job and is open to candidates in USA. Suveto is hiring a Regional Marketing Specialist to support a cohort of veterinary hospitals as the on-the-ground link between central marketing and local teams. The role builds hospital relationships, deploys marketing programs, supports customer experience and growth, and shares field insights with the marketing and operations teams.

Responsibilities

• Build and maintain strong working relationships with Operations, Practice Managers, Hospital Liaisons, Medical Directors, and hospital teams
• Travel regularly to hospitals in the assigned region for onsite coaching, campaign deployment, and relationship-building
• Support resources for community outreach and customer experience initiatives
• Understand what is happening at the local hospital level — flagging trends, concerns, and opportunities back to the Guide Dog team
• Be the liaison between hospitals and Suveto Guide Dog initiatives, providing communication and guidance
• Deploy network marketing programs (promotions, campaigns, lifecycle communications) at the hospital level within the assigned cohort
• Help coach hospital teams on effective use of marketing tools: social posting tools, digital signage, reminder platforms, and online booking, etc
• Coordinate local media and marketing partners to support campaigns
• Support new hospital onboarding and new Practice Manager onboarding to Suveto Marketing systems and standards
• Support hospitals on community engagement and client engagement best practices; equip them with resources and playbooks to activate locally
• Ensure brand consistency and marketing quality across the assigned cohort. Comfortable giving critical feedback on customer experience
• Partner closely with Operations Leadership on hospital priorities, growth opportunities, and areas of concern
• Contribute to focus-hospital planning and regular hospital check-ins
• Escalate strategic questions and complex marketing needs to the Marketing Team
• Support the request intake process by helping hospitals scope, submit, and follow through on marketing tickets
• Serve as a cross-functional feedback loop back to the Suveto Guide Dog team — flagging hospital issues to the right function (Integrations, Operations, Marketing, IT) so home office can respond quickly
• Report field observations to the marketing team on what is and isn't working locally
• Provide voice-of-the-hospital insights that shape network marketing and customer experience strategy
• Contribute to the marketing team's understanding of hospital-level performance drivers
• Performs other related duties as assigned

Skills

• Strong interpersonal and relationship-building skills; comfortable holding ground in conversations with Practice Managers, Medical Directors, and Operational Leadership
• Proven ability to translate marketing strategy into hands-on local execution
• Excellent written and verbal communication skills
• Comfort working independently in a remote-first, travel-heavy role
• Strong organizational skills and attention to detail across multiple concurrent hospital relationships
• Working knowledge of marketing tools: social media platforms, design tools, digital signage, review platforms, reminder systems, etc
• Ability to spot trends, patterns, and opportunities from field observations and report them clearly
• Comfort with ambiguity and the pace of a growing multi-location organization
• Proficient with Microsoft Office Suite or related software
• Bachelor's degree required
• 3–5 years of marketing experience required
• Familiarity with veterinary hospital operations is a strong plus
• Preferably in marketing, communications, business, or a related field
• Preferably with 2 years in field marketing, account management, multi-location marketing, or client-facing marketing roles
• Multi-location, franchise, healthcare, dental (DSO), or veterinary industry experience strongly preferred
• Experience partnering with operations leadership strongly preferred
• Experience working in fully remote teams and managing a travel-heavy schedule preferred

Benefits

• Unlimited PTO
• Paid holidays
• Medical, dental and vision insurance
• Pet care discounts
• 401K with a true match up to 4%
• For full-time hospital team members: VSOP® grants (Suveto’s Veterinary Stock Ownership Plan) at no cost to team members

Company Overview