Remote Position

[Remote] Revenue Analytics Manager

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. Cresta is hiring a Revenue Analytics Manager to build and own the analytical infrastructure that supports its go-to-market engine. The role translates data across Sales, Marketing, and Customer Success into trusted insights through recurring reporting, scalable dashboards, automation, stakeholder support, and data quality governance.

Responsibilities

  • Own recurring reporting across Sales, Marketing, and CS: pipeline, win rates, ARR, funnel performance, churn/retention metrics, and usage data
  • Build and maintain reporting infrastructure in Looker Studio, BigQuery, and Salesforce
  • Ensure reports are accurate, timely, and accessible to the right stakeholders
  • Identify trends and surface insights proactively — don't wait to be asked
  • Design and build standard and mid-complexity dashboards for GTM stakeholders
  • Collaborate with the Senior Director on architecture for high-visibility exec-facing dashboards
  • Establish dashboard standards: naming conventions, refresh cadences, data source documentation
  • Maintain a self-service reporting culture — build dashboards people can trust and use without hand-holding
  • Identify and eliminate manual, repetitive processes across the BD&I team and GTM stakeholders
  • Build automated workflows in Salesforce, Looker Studio, and adjacent tools
  • Document automation logic and maintain operational runbooks for key recurring processes
  • Own complex and ambiguous ad hoc requests
  • Translate business questions into clear analytical frameworks and communicate findings clearly — in writing, in dashboards, and in live settings
  • Serve as the escalation point for data quality and SFDC issues — investigate root causes and drive resolution
  • Establish and enforce data standards across reporting domains you own
  • Ensure GTM KPI definitions are consistent and documented

Skills

  • 5–8 years in data analytics, business intelligence, or GTM/Revenue Operations — with meaningful experience at a startup or high-growth SaaS company
  • Demonstrated ability to operate autonomously in an ambiguous, fast-moving environment
  • Proven ownership of reporting across at least two GTM functions (Sales, Marketing, or CS)
  • Strong proficiency in Looker Studio or comparable BI tool (Tableau, Power BI)
  • Hands-on experience with Salesforce — reporting, data model, and CRM operations
  • Working SQL with BigQuery or equivalent cloud data warehouse experience
  • Strong written and verbal communication — comfortable presenting findings to leadership
  • Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously
  • Experience building Claude or LLM-powered internal tools or workflows
  • Familiarity with Upside, Snowflake, or similar modern data stack tools
  • Prior experience in a formal manager or team lead role
  • Background in GTM compensation, quota, or territory analytics
  • Exposure to board-level or C-suite reporting cycles
  • Experience with Salesforce Flows or process automation

Benefits

  • Equity
  • Comprehensive medical, dental, and vision insurance
  • Remote-first culture with opportunities for in-person collaboration
  • Professional development budget for courses, conferences, and ongoing learning
  • Generous PTO and holidays
  • Inclusive culture committed to diverse backgrounds and perspectives

Company Overview

  • Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 501-1000 employees. Its website is https://www.cresta.com.
  • Company H1B Sponsorship

  • Cresta has a track record of offering H1B sponsorships, with 13 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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