[Remote] Revenue Operations Manager

Note: The job is a remote job and is open to candidates in USA. Versapay is hiring a Revenue Operations Manager to own sales compensation, territory management, and the go-to-market technology stack. The role optimizes GTM processes, forecasting, analytics, and reporting while partnering across Sales, Marketing, Customer Success, Finance, and HR.

Responsibilities

• Manage the GTM tech stack (e.g., ZoomInfo, Gong, Calendly), including administration, configuration, integrations, user access, licensing, vendor management, and documentation
• Lead the evaluation, selection, implementation, and adoption of new tools, building business cases, measuring ROI, and retiring redundant or underused platforms
• Identify, build, and implement hands-on AI use cases that improve GTM workflows (e.g., forecast and deal inspection, call and conversation analysis, account research and data enrichment, reporting automation), and measure their impact on productivity and performance
• Lead territory design and account assignment, including segmentation, coverage and capacity analysis, and periodic rebalancing as the business evolves
• Administer commission plans and team SPIFFs, and validate, audit, and approve payouts for accuracy and timeliness. Resolve inquiries and disputes while maintaining strong controls over sensitive compensation data
• Analyze plan effectiveness and recommend changes that align incentives with company priorities
• Enforce stage definitions, rules of engagement, and data standards in our CRM to support increased forecasting accuracy and predictability
• Support core operating rhythms including weekly forecasting and bookings updates, pipeline reviews, and monthly/quarterly business reviews
• Build and maintain strategic dashboards, KPI scorecards, and performance metrics to inform decisions across Sales, Customer Success, and Marketing leadership
• Enhance analytics and reporting frameworks to track key sales metrics and trends. Enable sales leaders to act on data by providing actionable insights
• Deliver insights suitable for executive presentations, including quarterly business reviews (QBRs), board presentations, and recurring business reviews
• Partner with the Analytics team to maintain data accuracy, ensure consistency, and optimize self-service reporting
• Drive alignment among leadership stakeholders to support seamless GTM execution
• Continuously streamline and improve best practices, including processes, policies, and tools

Skills

• Bachelor's degree in Business Administration, Economics, Finance, or related field
• 5+ years of experience in revenue operations, sales operations, sales strategy, business operations, or similar
• Strong modeling skills in Excel and comfort with a leading BI/Dashboarding platform (e.g. we use Tableau)
• Extensive experience administering Salesforce and other GTM systems, such as ZoomInfo, Gong, and Calendly, including vendor management and tool evaluation
• Hands-on experience designing or administering sales compensation plans, quotas, and territories, with the judgment to balance incentives, fairness, and cost
• Practical experience applying AI tools to GTM or operational workflows (e.g., automation, analysis, forecasting support), with curiosity and sound judgment about where AI adds value and where it introduces risk
• Preferably at a Fintech or SaaS company
• Hands-on experience with tools like Clay, Claude Code, MS Co-pilot is a strong plus

Company Overview

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