Remote Position
[Remote] Sales Operations & Business Development Coordinator
π Remote Β· South Korea
πΌ Full-time
Note: The job is a remote job and is open to candidates in USA. Sullivan on Comp is seeking a Sales Operations & Business Development Coordinator to support revenue-generating sales activity for its legal research and technology platform and business-development efforts for Cadence. The role manages pipeline priorities, prospect engagement, outbound business development, sales campaigns, and event support.
Responsibilities
- Manage and prioritize the HubSpot sales pipeline, ensuring accurate deal, activity, forecast, and next-step data while identifying high-priority opportunities for Account Executive focus
- Monitor active trials and prospect engagement, conduct outreach via phone and email, gather feedback, and schedule demonstrations, training sessions, and follow-up meetings
- Research target organizations, decision-makers, and market opportunities within the California workersβ compensation industry using LinkedIn Sales Navigator and other business intelligence tools
- Re-engage dormant leads, inactive opportunities, former customers, and trial users through targeted email, phone, and LinkedIn outreach campaigns
- Support outbound business development efforts by booking qualified meetings and advancing prospects toward substantive sales conversations
- Assist with HubSpot sequences, workflows, lead segmentation, webinars, re-engagement initiatives, and targeted marketing campaigns while monitoring campaign performance
- Leverage sales intelligence and CRM data to identify follow-up priorities, uncover growth opportunities, and provide actionable recommendations to improve pipeline progression
- Maintain detailed records of sales activities, prepare meeting briefings, track follow-up commitments, coordinate proposals, and support accurate forecasting and reporting
- Collaborate with Account Management, Marketing, Customer Service, and other internal teams to support customer acquisition and revenue growth initiatives
- Support industry conferences, trade shows, and firm events through planning, on-site participation, lead capture, post-event follow-up, and business travel as needed
Skills
- 2+ years of experience in sales and/or business development in the Workers' Compensation, Insurance, Legal Tech, SAAS, or similar Legal Services industry
- Experience using HubSpot or similar CRM
- Experience providing client activation and renewal support to account management, sales, or customer success teams
- Strong organizational skills, highly detail-oriented, excellent time management, and holding strong follow-through abilities
- Strong multi-tasking abilities, ability to work independently, and proactively work as part of a team
- Be comfortable working with spreadsheets, reports, databases, and sales systems
- Strong customer service and ability to communicate professionally on the phone and via email
- Exercise good judgment regarding when an issue should be escalated
Benefits
- Annual performance incentive of 5% target / 7.5% maximum
- This position can be performed primarily in a remote environment
- Medical plan options including Kaiser Permanente HMO, Cigna EPO, and Cigna PPO
- Dental coverage through Delta Dental with DHMO and PPO options
- Vision coverage through VSP
- Firm-Paid Life/AD&D (up to $150k) & Long-term Disability (LTD) Insurance
- Firm-Paid Employee Assistance Program (EAP) offering confidential support
- 401(k) retirement plan with employer contribution
- Critical Illness, Accident, and Hospital Indemnity Coverage, available at group rates
- Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP) options for eligible pre-tax expenses
- Voluntary short-term disability (STD) coverage
- Supplemental Life and AD&D Insurance
- Optional Pet Insurance, because family comes in many forms
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