Remote Position

[Remote] Sales Operations & Business Development Coordinator

🌍 Remote Β· South Korea πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. Sullivan on Comp is seeking a Sales Operations & Business Development Coordinator to support revenue-generating sales activity for its legal research and technology platform and business-development efforts for Cadence. The role manages pipeline priorities, prospect engagement, outbound business development, sales campaigns, and event support.

Responsibilities

  • Manage and prioritize the HubSpot sales pipeline, ensuring accurate deal, activity, forecast, and next-step data while identifying high-priority opportunities for Account Executive focus
  • Monitor active trials and prospect engagement, conduct outreach via phone and email, gather feedback, and schedule demonstrations, training sessions, and follow-up meetings
  • Research target organizations, decision-makers, and market opportunities within the California workers’ compensation industry using LinkedIn Sales Navigator and other business intelligence tools
  • Re-engage dormant leads, inactive opportunities, former customers, and trial users through targeted email, phone, and LinkedIn outreach campaigns
  • Support outbound business development efforts by booking qualified meetings and advancing prospects toward substantive sales conversations
  • Assist with HubSpot sequences, workflows, lead segmentation, webinars, re-engagement initiatives, and targeted marketing campaigns while monitoring campaign performance
  • Leverage sales intelligence and CRM data to identify follow-up priorities, uncover growth opportunities, and provide actionable recommendations to improve pipeline progression
  • Maintain detailed records of sales activities, prepare meeting briefings, track follow-up commitments, coordinate proposals, and support accurate forecasting and reporting
  • Collaborate with Account Management, Marketing, Customer Service, and other internal teams to support customer acquisition and revenue growth initiatives
  • Support industry conferences, trade shows, and firm events through planning, on-site participation, lead capture, post-event follow-up, and business travel as needed

Skills

  • 2+ years of experience in sales and/or business development in the Workers' Compensation, Insurance, Legal Tech, SAAS, or similar Legal Services industry
  • Experience using HubSpot or similar CRM
  • Experience providing client activation and renewal support to account management, sales, or customer success teams
  • Strong organizational skills, highly detail-oriented, excellent time management, and holding strong follow-through abilities
  • Strong multi-tasking abilities, ability to work independently, and proactively work as part of a team
  • Be comfortable working with spreadsheets, reports, databases, and sales systems
  • Strong customer service and ability to communicate professionally on the phone and via email
  • Exercise good judgment regarding when an issue should be escalated

Benefits

  • Annual performance incentive of 5% target / 7.5% maximum
  • This position can be performed primarily in a remote environment
  • Medical plan options including Kaiser Permanente HMO, Cigna EPO, and Cigna PPO
  • Dental coverage through Delta Dental with DHMO and PPO options
  • Vision coverage through VSP
  • Firm-Paid Life/AD&D (up to $150k) & Long-term Disability (LTD) Insurance
  • Firm-Paid Employee Assistance Program (EAP) offering confidential support
  • 401(k) retirement plan with employer contribution
  • Critical Illness, Accident, and Hospital Indemnity Coverage, available at group rates
  • Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP) options for eligible pre-tax expenses
  • Voluntary short-term disability (STD) coverage
  • Supplemental Life and AD&D Insurance
  • Optional Pet Insurance, because family comes in many forms

Company Overview

  • Michael Sullivan & Associates LLP is a premiere defense law firm, specializing in workers' compensation, employment law, general liability, DWC/OSIP audit consulting and defense, and subrogation. It was founded in 1996, and is headquartered in El Segundo, California, USA, with a workforce of 201-500 employees. Its website is http://sullivanattorneys.com.
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