[Remote] Sales Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Talentoma is hiring a Sales Operations Coordinator to organize sales information and keep requests moving. The role supports sales representatives and leaders by maintaining CRM records, coordinating follow-ups and internal requests, and contributing to recurring sales activity summaries.

Responsibilities

• Review incoming requests from a shared email queue, sales representatives, and internal tickets, then sort each request by urgency and next action
• Check opportunity details, contact information, sales stages, and request notes in a CRM such as Microsoft Dynamics 365 before making updates
• Enter complete, consistent sales activity notes, ownership details, and follow-up dates so representatives and leaders can locate current information
• Coordinate routine requests for product or service information, pricing guidance, and sales materials with the appropriate internal contacts
• Maintain request trackers using a spreadsheets and data entry tool such as LibreOffice Calc, identifying missing details for follow-up
• Organize internal sales meetings and follow-up reminders through a scheduling and calendar tool such as Acuity Scheduling
• Track assigned coordination tasks in a project management tool such as Basecamp and communicate progress to sales representatives
• Follow up with request owners when information is incomplete, unclear, or overdue, using concise messages that state the needed detail
• Escalate unresolved system issues, conflicting opportunity information, or time-sensitive requests to the sales operations manager with complete notes
• Support recurring sales activity summaries by checking entries for consistency and highlighting notable updates for review
• Meet quality expectations through accurate updates, timely turnaround, complete notes, and reliable follow-up on assigned requests

Skills

• High school diploma or equivalent
• Familiarity with sales opportunity stages, representative requests, follow-up practices, and sales information workflows
• Clear written and verbal communication for working with sales representatives, leaders, and internal contacts
• Ability to prioritize incoming requests, identify missing information, and maintain dependable follow-through
• Authorization to work in the United States
• About 1-2 years of sales coordination, sales support, or related operational experience preferred
• Experience using a CRM such as Microsoft Dynamics 365 preferred
• Ability to maintain trackers using a spreadsheets and data entry tool such as LibreOffice Calc preferred
• Familiarity with a scheduling and calendar tool such as Acuity Scheduling and a project management tool such as Basecamp preferred

Benefits

• Fully remote work from home in Iowa, United States.
• Structured onboarding and training on Microsoft Dynamics 365, LibreOffice Calc, Acuity Scheduling, and Basecamp.
• Regular check-ins with the sales operations manager.
• Skill building in sales coordination, sales reporting, request tracking, and cross-functional support.
• Health coverage
• Paid leave
• A 401(k)
• Bonus opportunities
• Stipends

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