Remote Position
[Remote] Salesforce Administrator (Conga / CPQ Specialist)
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Jack Henry is hiring a Salesforce Administrator (Conga / CPQ Specialist) to own, scale, and optimize its Conga CPQ ecosystem and streamline quote-to-cash workflows. The role administers and enhances CPQ systems, manages data and releases, resolves platform issues, and partners with stakeholders to deliver technical solutions.
Responsibilities
- Administer, maintain, and continuously optimize enterprise Configure, Price, Quote (CPQ) and Quote-to-Cash systems (with a primary focus on Conga CPQ) to support the end-to-end sales lifecycle
- Optimize CPQ functionality through continuous workflow automation, platform enhancement, and data reporting to streamline seller operations
- Contribute towards data and metadata migrations, in conjunction with defined release windows
- Implements updates and enhancements and manages change control, testing, and release activities
- Monitors platform performance, availability, and data integrity and resolves incidents through root-cause analysis
- Performs data management tasks, including data imports, quality audits, and remediation
- Collaborate with business stakeholders to gather requirements, analyze operational processes, and deliver scalable technical solutions
- Collaborates with stakeholders to gather requirements and translate business needs into technical solutions
- May perform other job duties as assigned
Skills
- Minimum of 4 years of experience with Salesforce CRM administration
- Hands-on experience with Configure, Price, Quote (CPQ) / Quote-to-Cash applications (e.g., Salesforce CPQ, Salesforce RLM, Conga CPQ, or similar)
- Associate's degree or higher required
- Industry certifications relating to Configure Price Quote (CPQ), Conga, or Salesforce
- Advanced expertise in the design and governance of a complex CPQ system; must possess deep administrative mastery of at least one core platform such as Salesforce
- Proficiency with database query languages such as SQL, or SOQL
- Knowledge of systems analysis and technical solution design concepts
- Knowledge of change management and release management practices
- Ability to gather requirements and translate business processes into technical solutions
- Ability to perform incident and problem management using structured methodologies
- Strong communication, decision-making, and organization skills
- Strong planning, analytical and problem-solving skills
- Strong customer-focused approach to service and support
Benefits
- This position may be worked remotely within the United States, with the exception of California.
Company Overview