Remote Position
[Remote] Salesforce Architect | Nonprofit Cloud or Education Cloud
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Pinnacle Consulting & Recruitment is recruiting for a contract-to-hire Salesforce Architect role focused on stabilizing and enhancing a newly launched donor and community engagement platform. The architect will lead technical delivery, resolve production issues, design enhancements, and provide direction to internal Salesforce administrators.
Responsibilities
- Own the technical architecture and ongoing improvement of the Salesforce platform
- Lead the transition from the implementation partner, including knowledge transfer and review of existing configuration, integrations, documentation, and outstanding issues
- Investigate production defects, identify root causes, and implement sustainable solutions
- Translate business needs into technical designs, actionable requirements, and enhancement plans
- Prioritize and delegate work to internal Salesforce administrators, providing technical guidance and reviewing completed work
- Lead hands-on configuration and complex enhancements while maintaining platform stability
- Establish testing, deployment, and documentation practices to support reliable releases
- Partner with business stakeholders to improve platform functionality, data quality, and user experience
Skills
- Experience serving as a Salesforce Architect with hands-on responsibility for solution design and delivery
- Strong architecture and implementation experience with Salesforce Nonprofit Cloud or Salesforce Education Cloud
- Experience designing and supporting Salesforce Experience Cloud solutions
- Demonstrated success stabilizing and enhancing Salesforce production environments following implementation or a major launch
- Strong troubleshooting skills across Salesforce configuration, automation, integrations, and data
- Experience translating complex business requirements into scalable Salesforce solutions
- Ability to understand donor, constituent, and community engagement workflows and translate them into effective platform capabilities
- Experience directing work, mentoring administrators, and maintaining accountability for delivery
- Strong communication skills and the ability to work directly with technical and business stakeholders
- Salesforce Grantmaking
- Salesforce Accounting Subledger
- Salesforce Marketing Cloud
- Titan
- Plauti
- Experience supporting fundraising, donor management, or constituent engagement solutions
- Apex development experience
- Salesforce Data Processing Engine (DPE) experience
Company Overview