Remote : Salesforce Field Service Lightning (FSL) Architect
We are helping our Client find Salesforce Field Service Lightning (FSL) Architect . Below is the job description Position : Salesforce Field Service Lightning (FSL) Architect Location : Remote Duration : 6 to 12 month of contract with Possible Extension
Key Responsibilities
Lead end-to-end architecture and design of Salesforce Field Service Lightning (FSL) solutions for field operations, service delivery, installation, and maintenance processes. Partner with business stakeholders to translate operational requirements into scalable Salesforce and FSL architectures. Design and implement scheduling and dispatch solutions, including: Service Territories Service Resources Work Orders Work Types Scheduling Policies Optimization Rules Architect integrations between Salesforce FSL and enterprise systems such as: ERP platforms Workforce Management systems GIS/Mapping solutions Asset Management systems Network Inventory platforms Define technical architecture for mobile workforce enablement using the Salesforce Field Service Mobile application. Establish data models, security architecture, sharing rules, and governance standards across Salesforce ecosystems. Collaborate with development teams on Apex, Lightning Web Components (LWC), Flows, integrations, and custom FSL extensions. Drive solution design reviews, architecture governance, and best practices adoption. Lead estimation, solution planning, and roadmap development for FSL programs. Support deployment planning, testing strategies, cutover activities, and post-production stabilization. Optimize field technician productivity, resource utilization, SLA compliance, and customer experience through FSL capabilities. Mentor administrators, developers, and business analysts on Salesforce and FSL architecture best practices. Required Qualifications 10+ years of Salesforce platform experience with 5+ years architecting Salesforce FSL solutions. Deep expertise in: Salesforce Field Service Lightning (FSL) Service Cloud Lightning Experience Salesforce Platform Architecture Strong understanding of dispatcher consoles, scheduling optimization, resource capacity planning, and field workforce management. Experience with Salesforce integration patterns, APIs, middleware, and event-driven architectures. Proficiency with Apex, Lightning Web Components (LWC), Flows, and Salesforce security model. Experience designing large-scale enterprise solutions with complex integrations. Strong stakeholder management, communication, and leadership skills.
Preferred Qualifications
Salesforce Certified Field Service Consultant. Salesforce Application Architect and/or System Architect certifications. Salesforce Certified Technical Architect (CTA) preferred. Experience supporting telecommunications, broadband, fiber deployment, network operations, or field service organizations. Experience with Agile delivery methodologies and DevOps practices. Exposure to asset-centric and service lifecycle management solutions. Please review the detailed requirement and if you are interested in this position reply with your most updated resume along with the Linkedin Profile.