[Remote] Salesforce Higher Education Solution Architect

Note: The job is a remote job and is open to candidates in USA. Apex IT is hiring a Salesforce Higher Education Solution Architect to design scalable, secure Salesforce solutions for colleges, universities, and other higher education organizations. The role translates institutional goals into solution architecture, guides implementation teams, and advises clients on platform capabilities, best practices, and long-term roadmaps.

Responsibilities

• Lead discovery sessions with higher education stakeholders to understand current processes, business objectives, user needs, and technology constraints
• Define end-to-end Salesforce solution architecture, including platform capabilities, data models, security, integrations, automation, and reporting
• Design solutions that support higher education processes such as student recruitment and admissions, student engagement and success, advising, alumni relations, advancement, and constituent management, as applicable to client needs
• Translate functional and technical requirements into solution designs, architecture diagrams, implementation plans, and actionable work for delivery teams
• Evaluate Salesforce products and capabilities relevant to higher education, recommending fit-for-purpose solutions and identifying opportunities to use standard functionality before custom development
• Guide integrations between Salesforce and institutional systems such as student information systems (SIS), learning management systems (LMS), identity platforms, marketing tools, and other enterprise applications
• Establish architecture standards and provide guidance on data quality, migration, privacy, access controls, security, scalability, performance, and maintainability
• Partner with project managers, business analysts, developers, administrators, and client teams to support configuration, customization, testing, deployment, and change management
• Review solution designs and technical deliverables, resolve architecture issues, manage technical risks, and help ensure solutions meet agreed requirements
• Present recommendations and trade-offs clearly to executive sponsors, functional leaders, and technical audiences; support roadmap planning and solution demonstrations as needed
• Maintain and pursue continuing education opportunities, including Salesforce training and certification exams
• Participate in Apex IT internal initiatives, knowledge sharing, and practice development
• Provide architecture expertise, mentoring, and hands-on support to project team members as needed
• Perform other duties as assigned
• May assist with training members of the technical staff
• May conduct interviews
• Assigns duties and responsibilities and oversees workflow of project staff
• May conduct project performance evaluations that are timely and constructive

Skills

• Thorough understanding of information technology procedures and practices
• Flexible to changing needs
• Organized with attention to detail
• Strong follow-up and project coordination skills
• Willingness to get hands-on with Salesforce configuration and solution design
• Works well with cross-functional teams and client stakeholders
• Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences
• Excellent analytical, logical thinking, and problem-solving skills
• Thorough understanding of Salesforce architecture, implementation methodology, and higher education business processes
• Proficient with, or able to quickly become proficient with, relevant applications, software, and tools used by the organization and the industry
• Proficient with Microsoft Office Suite or related software
• Bachelor's degree in Computer or Information Science, Information Systems, Business, or a related field, or commensurate experience required
• At least 7 years of related Salesforce experience, including solution design or architecture responsibilities, required
• Experience implementing Salesforce solutions for colleges, universities, or other higher education institutions
• Experience with Salesforce Education Cloud and/or relevant higher education solutions and data models
• Salesforce certifications such as Application Architect, System Architect, or relevant Consultant certifications
• Experience with enterprise integration patterns, APIs, middleware, data migration, and identity/access management
• Experience leading discovery, architecture reviews, solution demonstrations, and client-facing design workshops
• Salesforce certification(s) relevant to solution architecture are strongly preferred

Benefits

• Remote or on-site work arrangement

Company Overview

Company H1B Sponsorship