[Remote] Salesforce Solution Consultant

Note: The job is a remote job and is open to candidates in USA. Cherokee Federal is seeking a Salesforce Consultant to support a federal financial regulatory environment. The role partners with government product and program leads to modernize Salesforce capabilities, lead requirements, support a Salesforce Classic-to-Lightning migration, and assist with configuration, testing, and deployment.

Responsibilities

• Lead projects from prioritization through concept development and user story writing to supporting development, testing, and deployment
• Work with government leads to manage scope of new project enhancement requests; clarify objectives, constraints, acceptance criteria, and release timing
• Work with Product Owner and users to determine operational objectives of business needs and elicit requirements
• Identify core business needs and decompose and document them in concepts of operation, story maps, briefings, and user stories; document business rules and construct workflow diagrams as needed
• Translate complex business processes into clear and actionable user stories with thorough acceptance criteria, including exception paths and operational reporting needs
• Support Salesforce Classic to Lightning migration activities, including discovery, gap analysis, Lightning experience redesign, readiness planning, and post-cutover stabilization
• Configure and optimize Salesforce using declarative tools, with emphasis on Flow (record-triggered, screen flows, scheduled flows), approvals, validation rules, page layouts, and Lightning App Builder to reduce manual work and improve operational efficiency
• Ensure declarative automation is scalable, maintainable, and aligned with governance, auditability, and compliance expectations in a regulated environment
• Present formal and informal oral and written briefings to government managers; produce executive-ready summaries and decision support materials
• Perform other job-related duties as assigned

Skills

• A government contract requires that this position be restricted to U.S. citizens
• Public Trust Eligible
• Demonstrated experience leading requirements in an Agile delivery environment, including story mapping, user story writing, and acceptance criteria development
• Experience documenting business rules and processes using workflow diagrams and structured artifacts (e.g., CONOPS)
• Hands-on experience with declarative configuration and automation, including Salesforce Flow
• Strong written and verbal communication skills; ability to brief senior government stakeholders
• U.S. Citizenship is required
• Must be a US Citizen
• Bachelor's degree with preferred study in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering and a minimum of eight (8) years of experience

Benefits

• Up to a 6% 401(k) company match
• Paid time off
• Medical, dental, and vision insurance, plus prescription drug coverage
• Basic life and AD&D insurance, with supplemental life options
• Short-term and long-term disability coverage
• Paid holidays
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Professional development, training, and certification support
• Voluntary benefits including accident, critical illness, and identity theft protection
• Benefits are subject to change and eligibility requirements apply.
• Remote work

Company Overview