Remote Position
[Remote] SAP BRIM (CC & CM) Consultant
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Infosys is hiring an SAP BRIM (CC & CM) Consultant to lead BRIM implementation, rollout, migration, and support engagements. The role oversees solution design and delivery governance, coordinates teams and stakeholders, and supports successful integration and operation of SAP BRIM components.
Responsibilities
- Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
- Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
- Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
- Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
- Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
- Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer
- Lead end-to-end SAP BRIM implementation, rollout, migration, and support engagements
- Manage project scope, timelines, budgets, risks, and dependencies
- Drive project governance, steering committee meetings, and executive status reporting
- Ensure alignment between business objectives and BRIM solution design
- Coordinate onsite and offshore teams across multiple workstreams
- Provide oversight of SAP BRIM components including:
- Convergent Charging (CC)
- Convergent Mediation (CM)
- SOM
- CI/FICA
- CRM/S4HANA integrations
- Review solution designs and ensure adherence to BRIM best practices
- Facilitate design workshops and business requirement discussions
- Support architecture and integration decisions impacting CC and CM
- Serve as the primary customer-facing delivery lead
- Build relationships with client executives, business users, and IT leadership
- Manage expectations, escalations, and critical decision-making forums
- Drive issue resolution and risk mitigation across all stakeholders
- Monitor project KPIs, milestones, resource utilization, and SLA compliance
- Ensure quality assurance, testing readiness, cutover planning, and hypercare support
- Manage change requests, project financials, and resource planning
- Establish continuous improvement initiatives for BRIM operations
Skills
- Knowledge of ERP systems and integration techniques, along with sector focus
- The ability to handle end to end ERP package customization and implementation
- A knack for translating complex requirements into actionable development tasks
- A passion for design and hands-on coding experience
- A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders
- Lead end-to-end SAP BRIM implementation, rollout, migration, and support engagements
- Manage project scope, timelines, budgets, risks, and dependencies
- Drive project governance, steering committee meetings, and executive status reporting
- Ensure alignment between business objectives and BRIM solution design
- Provide oversight of SAP BRIM components including: o Convergent Charging (CC) o Convergent Mediation (CM) o SOM o CI/FICA o CRM/S4HANA integrations
- Review solution designs and ensure adherence to BRIM best practices
- Facilitate design workshops and business requirement discussions
- Support architecture and integration decisions impacting CC and CM
- Serve as the primary customer-facing delivery lead
- Build relationships with client executives, business users, and IT leadership
- Manage expectations, escalations, and critical decision-making forums
- Drive issue resolution and risk mitigation across all stakeholders
- Monitor project KPIs, milestones, resource utilization, and SLA compliance
- Ensure quality assurance, testing readiness, cutover planning, and hypercare support
- Manage change requests, project financials, and resource planning
- Establish continuous improvement initiatives for BRIM operations
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future
- Experience in Utilities, Subscription Business, or Energy sectors
- Knowledge of SAP CI/FICA, SOM, CRM, and S/4HANA integrations
- Familiarity with Agile and Hybrid delivery models
- Exposure to SAP BTP and SAP Datasphere integration environments
- Experience with managed services and AMS engagements
- Executive stakeholder management
- Strategic planning and decision making
- Risk and dependency management
- Negotiation and conflict resolution
- Team mentoring and leadership
- Strong ownership and accountability
Benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Company Overview