[Remote] Security Operations Engineer II

Note: The job is a remote job and is open to candidates in USA. Credit Acceptance Corporation is hiring a Security Operations Engineer II to engineer, operate, and automate capabilities that support its Cyber Defense program. The role maintains security platforms, performs initial cybersecurity incident triage, and works with incident responders and technology teams to improve detection, containment, and recovery.

Responsibilities

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
• Operate, maintain, and improve enterprise Cyber Defense platforms across endpoint, web, network, monitoring, and automation services
• Maintain next-generation SIEM integrations; onboard telemetry and resolve ingestion, parsing, or data-quality issues
• Maintain endpoint detection and response capabilities; support investigations and approved containment actions
• Manage secure web access policies, inspection controls, and approved exceptions; troubleshoot access and performance issues
• Support web application protections with network and application teams; help implement rules, logging, integrations, and approved exceptions
• Perform initial triage of cybersecurity alerts and incidents; gather evidence, document findings, determine scope, and escalate as needed
• Support approved containment, remediation, and recovery actions across enterprise and cloud environments
• Develop and tune detection logic to improve signal quality and investigative value
• Build response playbooks and automate repeatable investigation and response tasks using scripting, APIs, and webhooks
• Use Infrastructure as Code, version control, testing, and change-management practices to maintain approved Cyber Defense resources
• Use AI-assisted workflows to improve analysis and efficiency while applying access controls, testing, human oversight, and audit requirements
• Monitor platform health; maintain technical documentation; share knowledge; and participate in security projects and the on-call rotation
• Perform all other duties as assigned
• Participate in on-call rotations, including nights, weekends, and holidays
• Remains compliant with our policies, processes and legal guidelines
• Works primarily remotely with some occasional travel to a Credit Acceptance building
• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Skills

• Bachelor's degree in computer science, Information Systems, Cybersecurity, or a related field, or equivalent practical experience
• Minimum 2 years of experience in cybersecurity engineering, security operations, incident response, or a related technical field
• Experience triaging cybersecurity alerts or incidents and supporting approved containment actions
• Hands-on experience supporting enterprise security platforms in at least two areas such as SIEM, EDR, secure web access, WAF, automation, or detection engineering
• Experience using a scripting or automation language and working with APIs, webhooks, or structured configuration files
• Experience with version control and Infrastructure as Code concepts
• Working knowledge of cloud services and cloud security logs
• Understanding of secure authentication, credential handling, and least-privilege access
• Knowledge of incident response, common attacker techniques, and established cybersecurity frameworks
• Ability to troubleshoot across multiple technologies and produce clear technical documentation
• Knowledge of cyber threats, vulnerabilities, and common attack methods
• Ability to connect security telemetry with investigative needs and translate response needs into maintainable automation
• Sound judgment during incident triage, containment, and escalation
• Critical thinking, attention to detail, and the ability to learn unfamiliar technologies quickly
• Ability to manage competing priorities and act independently
• Clear written and verbal communication tailored to the audience
• Ability to work across teams, share knowledge, and escalate risk appropriately
• Experience investigating incidents in public cloud environments and using cloud logs to determine scope
• Experience with security orchestration, incident-response automation, telemetry onboarding, or detection engineering
• Experience with secure web access or web application protection
• Experience creating reusable Infrastructure as Code modules
• Experience using AI-assisted development, agent-based workflows, or containerized automation
• Relevant cybersecurity, security operations, cloud fundamentals, or automation certifications
• Understanding of Credit Acceptance's business model, operations and business terminology

Benefits

• 401(K) match
• Adoption assistance
• Parental leave
• Tuition reimbursement
• Comprehensive medical, dental, and vision
• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
• Annual variable cash bonus of 7.5–15%, based on individual performance

Company Overview

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