[Remote] Senior Account Director

Note: The job is a remote job and is open to candidates in USA. Sublime Designs Media is hiring a Senior Account Director to serve as the primary client contact, drive project success, and grow client accounts. The role also contributes to agency strategy and leads the account team as the agency scales.

Responsibilities

• Be the primary point of contact for our key clients. Be warm, friendly, and kind so our clients get the best service and love the experience of working with us
• Understand clients’ business objectives, challenges, and industry trends to offer strategic insights
• Work with clients and internal teams to define project scopes, budgets, and timelines
• Be a great mind both creatively and strategically to drive client growth
• Find opportunities to grow client accounts by introducing new services or solutions, so clients who love our work want more of it
• Participate in pitches and proposals for prospective clients
• Contribute to agency growth through strategic planning and market insights
• Sit on Sublime’s leadership team, helping shape agency strategy, priorities, and decisions as we grow
• Build and lead our account team as we scale, including defining new roles, hiring, and onboarding new team members
• Mentor and develop team members, helping them grow their skills and careers
• Help establish the processes, standards, and culture that will support a larger team while keeping what makes Sublime special

Skills

• You must be friendly, kind, a great listener, and an even better communicator
• You love thinking strategically, but can also get into the details to drive a project forward
• Building new relationships comes naturally to you and you love managing clients and their needs
• You can juggle multiple tasks at once while still being strategic at the same time
• Proven experience (7+ years) in account management or a similar role
• Ability to manage multiple projects and clients in an ever-changing, fast-paced environment
• Experience working on B2B tech accounts is required
• Proven experience working with designers, writers, and other creatives to execute marketing deliverables
• Great communication, negotiation, and presentation skills
• Strong leadership abilities with experience managing teams and fostering collaboration
• Experience hiring, mentoring, or developing team members, and excitement about helping a small team grow
• In-depth understanding of marketing strategies, including digital, content, and traditional channels
• Strategic thinker with a results-driven mindset
• Preferably within a small marketing or advertising agency
• Proficiency in project management tools, AI tools and CRM platforms is a plus

Benefits

• Commission and a bonus plan tied to agency growth
• Collaborative, kind, and fun work environment
• Fully remote, remote-first company; the team has been fully remote since its founding
• Health, disability, and vision insurance
• 401K matching
• Flexible time off
• Join the leadership team and help shape the agency’s future

Company Overview