[Remote] Senior Account Executive, Enterprise

Note: The job is a remote job and is open to candidates in USA. Genesys develops AI-powered experience orchestration technology for organizations. The Senior Account Executive, Enterprise owns strategic enterprise accounts and prospects, leading complex sales cycles to drive new business, expansion, and long-term customer value.

Responsibilities

• Own the end-to-end sales strategy for a portfolio of large enterprise prospects and existing customers, driving new business and expansion revenue
• Develop trusted relationships with C-level executives, senior stakeholders, and key decision-makers to align Genesys solutions with strategic business priorities
• Build and grow a qualified pipeline across existing accounts and net new logos to support consistent revenue attainment and long-term territory growth
• Lead complex, multi-stakeholder enterprise sales cycles from executive discovery and solution strategy through negotiation and close
• Partner with technical experts, solution consultants, and internal teams to develop compelling business cases and solutions aligned with customer priorities
• Drive strategic account and territory planning, including accurate forecasting, opportunity management, and prioritization of high-value growth opportunities
• Translate complex customer challenges into clear business and technology strategies that demonstrate the value of Genesys Cloud, AI, automation, and customer experience capabilities
• Expand strategic relationships within enterprise organizations by identifying opportunities to increase platform adoption and deliver greater customer and business value

Skills

• 7+ years of enterprise software sales experience with demonstrated success managing large, complex accounts and territories
• Proven track record of meeting or exceeding revenue targets in complex enterprise sales environments
• Demonstrated success developing executive relationships and communicating, negotiating, and closing with C-level stakeholders and key decision-makers
• Experience leading complex, multi-stakeholder sales cycles and closing seven-figure enterprise opportunities
• Strong ability to understand strategic customer priorities and articulate relevant technology, business value, and enterprise solutions
• Experience building and managing pipeline through both expansion within existing customers and acquisition of net new logos
• Strong background in strategic account planning, territory management, forecasting, and cross-functional sales execution
• Bachelor's degree or equivalent relevant professional experience
• Experience selling enterprise software, cloud, customer experience, or contact center solutions into healthcare organizations
• Understanding of healthcare provider environments, customer or patient experience priorities, and enterprise technology buying processes
• Experience positioning cloud, AI, automation, or customer experience solutions within complex enterprise organizations
• Demonstrated ability to collaborate across sales, technical, partner, and executive teams throughout sophisticated enterprise buying cycles

Benefits

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments
• Mentorship, learning programs, leadership development and education support
• Paid volunteer time
• August Free Fridays
• Well-being resources
• Regionally tailored programs for employees and their families

Company Overview