[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. Bluefors is hiring a Senior Account Manager to lead strategic relationships and account growth with enterprise clients in quantum technology and high-tech manufacturing. The role owns account strategies and sales opportunities, coordinates customer support with internal teams, and monitors performance and market opportunities across US and Canadian accounts.

Responsibilities

• Lead strategic account management for a portfolio of key clients across the US and Canada by managing portfolio sales, understanding customer needs, aligning solutions, and owning the end-to-end sales lifecycle
• Develop and execute long-term account strategies that align customer objectives with Bluefors’ technology solutions and business goals
• Establish and maintain strong customer relationships alongside account teams and drive services initiatives within accounts
• Collaborate cross-functionally with sales and technical teams to deliver top-tier customer service and technical support
• Serve as the customer advocate by managing inquiries, resolving issues promptly, coordinating internal resources, and establishing best practices
• Monitor market and competitor trends to spot new opportunities and inform strategic direction
• Forecast and track key account metrics, delivering regular performance and pipeline reports to leadership
• Contribute to continuous sales process improvement and provide mentorship to team members where appropriate

Skills

• A minimum of Bachelor's or Master's degree in a relevant field such as Business, Marketing, Technology, or a related discipline
• At least 10 years of experience in sales and strategic account management
• A solid background working in complex technical industries with technical buyers
• A deep understanding of selling high-technology products and services
• Exceptional communication and interpersonal skills
• Strong analytical and problem-solving abilities
• A goal-oriented mindset with a proven track record of meeting or exceeding ambitious sales targets
• The ability to thrive in a fast-paced, dynamic environment
• Uphold our company Leadership Principles
• Maintain an excellent command of English, both written and spoken
• Minimum of a Bachelor's degree (BSc) or Master's degree (MSc) in Business, Marketing, Technology, or a related field
• 10+ years of experience in sales and/or account management
• Preferably in an international environment
• Proven experience working in a complex technical industry dealing with technical buyers
• Deep understanding of high-technology products and services sales
• Excellent communication, interpersonal, and relationship-building skills
• Strong analytical, organizational, and problem-solving abilities
• Goal-oriented track record of consistently meeting or exceeding sales targets
• Ability to adapt and perform effectively in a fast-paced, dynamic environment
• Commitment to company Leadership Principles and high ethical standards
• Excellent command of English, both written and spoken
• Preferably within an international environment
• Ability to work effectively both independently and collaboratively across multidisciplinary technical teams
• A positive, proactive, and hands-on attitude toward customer service and sales execution
• Familiarity with Salesforce or similar CRM software platforms
• Alignment with our core company values, including safety, innovation, and collaboration
• Continuous learning mindset and dedication to personal and professional growth

Benefits

• Bonus
• Health, dental, and vision benefits
• 401(k)
• Professional development training
• Vacation
• Paid Time Off (PTO)
• Remote role for candidates residing in California
• Professional growth opportunities and support to develop your skills

Company Overview

Company H1B Sponsorship