[Remote] Senior Account Manager (Minnesota)

Note: The job is a remote job and is open to candidates in USA. Formerra is a distributor of engineered materials serving customers across healthcare, consumer, industrial, and mobility markets. The Senior Account Manager drives profitable revenue and gross margin growth through new business development and strategic account expansion, while leading complex sales opportunities and coordinating internal teams and channel partners.

Responsibilities

• Drive profitable revenue and gross margin growth through strategic new business development and expansion of existing customer relationships
• Achieve sales, gross margin, and new business objectives aligned with regional and organizational growth priorities
• Develop and execute comprehensive account and territory plans that identify customer priorities, competitive dynamics, growth opportunities, and potential business risks
• Build and manage a robust sales pipeline through targeted prospecting, strategic opportunity development, and disciplined execution through closing
• Lead complex sales opportunities involving multiple decision-makers, technical requirements, pricing considerations, and extended sales cycles
• Establish trusted relationships with key customer stakeholders and serve as a strategic business partner across commercial, technical, and operational needs
• Apply consultative selling practices to assess customer needs and recommend differentiated product, pricing, service, and supply-chain solutions
• Conduct regular business reviews and use scorecards, EVE tools, CRM data, and other approved sales tools to evaluate account performance and identify opportunities for growth
• Develop accurate sales forecasts, budgets, opportunity plans, and strategic growth initiatives for assigned accounts and territory
• Lead pricing and commercial negotiations within established guidelines, balancing customer value, competitive positioning, profitability, and long-term growth
• Identify, assess, and respond to competitive threats, market developments, and changing customer requirements
• Coordinate cross-functional resources, including Marketing, Technical, Product Management, Customer Service, Supply Chain, and Finance, to deliver effective customer solutions
• Collaborate with suppliers and channel partners to develop opportunities, support customer initiatives, and strengthen strategic relationships
• Provide timely customer, market, and competitive intelligence to sales leadership and relevant internal stakeholders
• Support marketing programs, industry events, trade shows, supplier initiatives, and customer-facing promotional activities
• Maintain accurate and current CRM records, opportunity information, sales activities, forecasts, and performance metrics
• Share account-management practices, market knowledge, and commercial insights with other members of the sales organization
• Demonstrate a high level of ownership, accountability, and follow-through while operating independently within the assigned territory
• Provide timely reporting and communication to sales leadership and perform other duties as assigned

Skills

• High school diploma or GED
• At least 5 years of progressive experience in sales, account management, distribution, manufacturing, or a related commercial environment
• Demonstrated success developing new business, expanding strategic customer relationships, and achieving revenue and gross margin objectives
• Experience managing complex accounts, sales opportunities, or customer relationships involving multiple stakeholders
• Strong commercial and financial acumen, including an understanding of pricing, profitability, forecasting, and account performance
• Strong technical aptitude and ability to understand customer applications, materials, processing requirements, and solution options
• Demonstrated ability to develop account strategies, manage a sales pipeline, negotiate effectively, and close new business
• Excellent verbal, written, presentation, negotiation, and interpersonal communication skills
• Strong organizational skills, self-motivation, and ability to establish priorities and work autonomously in a fast-paced environment
• Ability to influence and coordinate cross-functional teams without direct authority
• Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
• Bachelor's degree in plastics or polymer engineering, business, chemistry, or a related discipline
• Previous sales experience in the plastics, polymers, specialty materials, chemicals, or related distribution industry
• Experience managing large, strategic, or multi-location customer accounts
• Experience leading complex negotiations and developing long-term commercial agreements
• Proficiency in Microsoft Word and Excel, with experience using SAP and CRM systems
• Strategic business development
• Consultative and value-based selling
• Strategic account planning
• Customer relationship management
• Commercial and financial acumen
• Negotiation, influence, and closing
• Complex opportunity management
• Technical learning and solution orientation
• Forecasting and pipeline management
• CRM discipline and data accuracy
• Cross-functional leadership
• Executive-level communication
• Planning and organization
• Ownership and accountability
• Results orientation

Benefits

• Remote role; candidates must reside within the Minneapolis, MN territory.

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