[Remote] Senior Business Analyst - Product Master Data Processes

Note: The job is a remote job and is open to candidates in USA. Black & Decker (U.S.) Inc. is hiring a Senior Business Analyst to support its global product master data program. The role defines future-state requirements and processes, prepares delivery-ready scope, and identifies improvements to process efficiency, data quality, and governance.

Responsibilities

• Lead or co-lead requirements gathering for upcoming product master data workstreams and regional expansion efforts
• Translate business needs into clear, structured, and actionable requirements
• Partner with stakeholders to define future-state workflows, process changes, and business rules
• Ensure scope is sufficiently defined and ready to transition into build planning and delivery
• Co-own identification of process improvement opportunities across in-flight and launched workstreams
• Evaluate opportunities to improve speed, usability, governance, and data quality
• Help shape future-state process designs that are scalable, practical, and aligned to business priorities
• Support simplification and standardization of product master data processes across teams and regions
• Work independently with cross-functional stakeholders to gather input, clarify needs, and align on requirements
• Support business discussions related to process design, regional nuances, and rollout readiness
• Communicate requirements, decisions, and process impacts clearly across business and delivery teams
• Bring forward thoughtful recommendations and constructive challenges when opportunities for improvement are identified
• Support creation and refinement of user stories, acceptance criteria, and related documentation
• Support prioritization discussions by helping distinguish MVP scope from future enhancements
• Provide support to delivery teammates when needed, including requirements clarification and feedback translation
• Contribute to change management and training support activities where appropriate
• Help improve the speed and quality of the requirements-to-build cycle
• Reduce defects and rework by strengthening requirements clarity and process definition
• Support stronger backlog quality through structured requirements and cleaner handoffs into delivery
• Contribute to a repeatable operating model for scaling product master data processes globally

Skills

• Bachelor's degree in Computer Science, Information Technology, Data Analytics, Business, Finance, Data Science, Marketing, or a related field
• Minimum of 5 years of hands-on experience in business analysis, including requirements gathering, process mapping, and future-state definition
• Minimum of 3 years of experience supporting process transformation or business process improvement initiatives
• Minimum of 3 years of experience working across cross-functional stakeholders in a matrixed environment
• Demonstrated ability to operate independently while partnering closely with senior leaders and subject matter experts
• Strong written and verbal communication skills, including the ability to translate complex business needs into clear requirements
• Working knowledge of SQL for querying, validating, and analyzing structured data
• Experience supporting enterprise data import/export processes, including integrations and ETL workflows
• Understanding of ERP systems such as SAP, JDE, or JDA
• Proficiency in PowerPoint for developing clear, professional presentations to communicate analysis, recommendations, or project updates
• 3+ years of experience supporting product master data or related business processes
• 2+ years of experience supporting global or regional rollout efforts
• 2+ years of experience identifying and shaping process improvement opportunities
• Familiarity with workflow-driven business processes and digital transformation initiatives
• Experience supporting backlog, story, or delivery-readiness activities in partnership with product or technology teams
• Advanced Microsoft Excel skills; experienced in MS Office Suite

Benefits

• Hybrid in Towson, MD or New Britain, CT, or Remote
• Medical, dental, life, vision, and disability coverage
• 401(k) and retirement benefits
• Employee Stock Purchase Plan
• Paid time off, including paid vacation, holidays & personal days
• Tuition reimbursement
• Wellness program and programs & benefits in support of your well-being
• Discounts on Stanley Black & Decker tools and products, and discount programs for other vendors and partners
• The successful candidate may be eligible for annual merit increases.
• Career paths and opportunities to grow and develop skills
• Access to learning resources, including the digital learning portal, Lean Academy, and online university, where employees can get certificates and specializations from renowned colleges and universities
• Volunteerism and opportunities to give back through sustainable business practices

Company Overview

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