[Remote] Senior Analyst

Note: The job is a remote job and is open to candidates in USA. Mphasis applies next-generation technology to help enterprises transform businesses globally. The Senior Analyst will coordinate business-facing activities and support onboarding for the privileged access team, business, and system administrators. The role also provides end-user support, manages release planning and communications, and oversees CyberArk implementation activities during release windows.

Responsibilities

• Create business requirements for dashboards and reports
• Responsible for Release planning - this includes communication with SMEs, Managers, and others, the release schedule, all release data requests and change requests, coordinating and facilitating readiness meetings
• Function as the Release Manager during release windows - own all communication for pre-production, production and post production activities for CyberArk implementation
• Other duties as assigned! These happen on the fly and are not always directly given by the manager, but by a project manager in the EPMO, however the manager has already discussed with the PM and has visibility on the �ask� and delivery by me

Skills

• Typically requires at least 5 years of relevant experience
• Bachelor's degree specializing in computer science, information technology, project management, business administration, or closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience
• Experience with elicitation, defining scope, creating documentation, and collaborating with technical staff
• Experience with SOX compliance policies and procedures
• Cursory understanding of general security concepts
• Familiarity with PAM/IAM tools such as CyberArk, Active Directory, Okta, etc
• Strong understanding of authentication, authorization, and access governance
• Proficient computer skills in programs including, but not limited to: Word, Excel, PowerPoint, Project, Visio, Internet, and e-mail programs
• Strong analytical ability
• Ability to effectively collaborate in a team environment
• Broadened nature of interaction to consult and make sound recommendations
• Demonstrated ability to build and maintain solid working relationships and offer strong customer service
• Strong written and verbal communication skills, including strong meeting facilitation skills
• Performs work independently with limited supervision and direction. Serves as a resource for less experienced staff

Company Overview

Company H1B Sponsorship