[Remote] Senior Associate, Payer Growth Strategy and Operations

Note: The job is a remote job and is open to candidates in USA. Thyme Care is hiring a Senior Associate to provide operational, analytical, and project support for its Payer Growth team. The role supports payer pipeline management, account planning, proposals and contracting, growth strategy, and cross-functional coordination to advance health plan partnerships.

Responsibilities

• Own and continuously improve the team’s commercial operating infrastructure, including CRM tools, dashboards, trackers, documentation, and recurring operating rhythms
• Simplify processes and workflows so the team can manage lead flow, active opportunities, late-stage deals, and expansion opportunities with clear ownership and visibility
• Maintain accurate, actionable information and surface key milestones, risks, and follow-up items for team and leadership reviews
• Help develop and execute account plans by organizing objectives, open opportunities, key initiatives, and next steps for priority payer relationships
• Build stakeholder maps that capture decision-makers, influencers, relationships, and engagement history across complex payer organizations
• Research payer strategies, executives, market dynamics, and business priorities, and prepare meeting briefs, account summaries, presentations, and executive materials
• Support existing partnerships and expansion initiatives that require coordination across internal teams and external stakeholders
• Support RFIs, RFPs, proposals, presentations, diligence requests, and other payer-facing materials from initial planning through submission
• Coordinate inputs, owners, timelines, open questions, and approvals across complex commercial and contracting processes
• Maintain reusable proposal responses, case studies, proof points, templates, and other commercial content, and identify ways to make recurring work more efficient
• Conduct quantitative and qualitative analyses to inform new partnerships, market expansion, account prioritization, and other growth decisions
• Research health plans, market segments, competitors, industry trends, and potential partners, then translate findings into clear recommendations and materials for internal decision-making
• Turn strategic priorities into structured workplans, analyses, and deliverables; coordinate execution across the relevant stakeholders; and take on special projects as team and business priorities evolve
• Prepare recurring pipeline, account, and partnership updates for Payer Growth leadership and other senior stakeholders
• Serve as a central point of coordination between Payer Growth and teams across the organization, including Marketing, Enrollment, Finance, Legal, Operations, Clinical, and Analytics
• Help establish effective processes for routing, tracking, and following up on payer leads from conferences, campaigns, inbound interest, and other channels

Skills

• Built relevant experience in growth strategy, sales or revenue operations, consulting, healthcare, or another environment that required strong analytical and project-management skills
• Supported complex business development, sales, account-management, or partnership work involving multiple stakeholders and parallel workstreams
• Used a CRM and related reporting tools to maintain reliable data, track opportunities, and improve visibility for a commercial team
• Created clear analyses, presentations, meeting materials, or written deliverables for senior leaders or external audiences
• Managed detailed, deadline-driven projects such as proposals, diligence processes, contracts, or other cross-functional deliverables
• Worked comfortably with both quantitative and qualitative information and turned research or data into practical recommendations
• You can take an ambiguous priority, define the work, and keep owners, decisions, and deadlines moving
• You are highly organized and attentive to detail
• You balance execution with judgment
• You communicate clearly
• You build. strong working relationships across functions and follow through consistently, especially when a deliverable depends on several contributors
• You are curious. About healthcare and motivated to develop a deep understanding of payer organizations, value-based care, and Thyme Care's business
• You adapt. Quickly as priorities change and are comfortable contributing across a wide range of growth initiatives

Benefits

• Equity

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