[Remote] Key Account Manager, Neuroscience – Washington and Oregon

Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson Innovative Medicine is hiring a Key Account Manager, Neuroscience to support behavioral health customers across Washington and Oregon. The role develops market strategies, addresses access barriers, builds stakeholder relationships, and coordinates internal teams to support patient access and execute brand strategies.

Responsibilities

• Operates as an expert in behavioral health both clinically and within geographical market environments.  Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access, and reimbursement within assigned geography
• Identifies and develops strategies to address barriers to access
• Applies quantitative and qualitative assessments, develops insights that informs strategic plans to capitalize on local market opportunities
• Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address stakeholder needs
• Collaborates on plan development, aligns on responsibilities, and holds local coalition team accountable for plan execution
• Identifies, engages in, and develops relationships with key individual stakeholders who influence care within behavioral health marketplace and systems
• Delivers education on market access and operational requirements to support patient access
• Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts
• Collaborates, partners, and leads action planning with internal stakeholders including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, manage pull‐through, and appropriately leverage company resources
• Leads without authority within cross functional teams
• Consistently adheres to all company compliance guidelines and updates

Skills

• A minimum of a Bachelor's degree
• A valid driver's license issued in one (1) of the fifty (50) United States
• A minimum of eight (8) years of relevant work experience, with a minimum of five (5) years of healthcare sales/account management experience
• Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment
• Ability to possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas
• Ability to analyze marketplaces and develop strategic marketplace insights
• Ability to collaborate, lead, and influence a cross functional team
• A minimum of two (2) years of experience in the Neuroscience therapeutic area
• Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement
• Pharmaceutical account management experience (IDNs, large independent hospitals, large multi-million-dollar standalone accounts)
• A Master's Degree in a related field or an MBA

Benefits

• Eligible, subject to the terms of their respective plans, to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of the respective policies and date of hire: Vacation – 120 hours per calendar year.
• Sick time – 40 hours per calendar year; 48 hours per calendar year for employees who reside in Colorado; 56 hours per calendar year for employees who reside in Washington.
• Holiday pay, including Floating Holidays – 13 days per calendar year.
• Work, Personal and Family Time – up to 40 hours per calendar year.
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.
• Caregiver Leave – 80 hours in a 52-week rolling period.
• Volunteer Leave – 32 hours per calendar year.
• Military Spouse Time-Off – 80 hours per calendar year.

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