[Remote] Senior Backend Software Engineer - Loki | NASA | Remote

Note: The job is a remote job and is open to candidates in USA. Grafana Labs develops Grafana Cloud, an observability platform for metrics, logs, traces, and profiles. The Senior Backend Software Engineer will build, operate, and maintain critical systems, deliver features and projects through production, and contribute to the reliability and performance of the company’s open-source and cloud offerings.

Responsibilities

• Take a very active role in influencing our roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve
• Drive projects from initial idea all the way to operations once it is in the hands of customers
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
• Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
• Support other team members, participate in design discussions and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

Skills

• As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must
• You are a motivated self starter with a bias towards action
• You are customer focused
• We build everything with our users in mind
• You have a passion for creating intuitive products that fit customers' needs
• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
• Collaboration and communication: The smallest unit we have is a Squad. You'll be working with your teammates in a fully remote setup. Good communication skills are a must
• Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
• Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer's hands in a self-driven way
• Some experience with developing software that runs in the Cloud *or* some experience with systems engineering
• Some experience with being on-call and following the DevOps model
• Experience writing clean, robust, and performant software that is easily maintained by others
• Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem
• Experience working with Kubernetes is highly desirable
• Experience working with queue systems, e.g. the Kafka protocol
• Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
• Exposure to microservices architecture and distributed systems, or a desire to learn
• Familiarity with the concept of infrastructure as code

Benefits

• Equity
• Bonus (if applicable)
• 100% remote, global culture
• Autonomy and support to ship great work and try new things
• Defined opportunities to grow and develop your career
• In-person onboarding with fellow new Grafanistas
• 30 days of annual leave per annum, including 3 Grafana Shutdown Days, subject to local legislation

Company Overview

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