[Remote] Senior Business Analyst (Consumer and Merchant Analytics)

Note: The job is a remote job and is open to candidates in USA. Koalafi is seeking a Senior Business Analyst for its Consumer and Merchant Analytics team, primarily supporting the Sales organization. The role owns and improves recurring reporting, forecasting, and analysis, while partnering with Product on feature rollouts and supporting long-term company planning.

Responsibilities

• Execute recurring weekly and monthly sales reports, dashboards, and analyses, delivering accurate, timely results
• Improve and automate those recurring deliverables so the team spends less time producing reports and more time interpreting them
• Build and refine sales forecasting, including pipeline, capacity, and target-setting analysis in partnership with sales leadership
• Identify where the sales organization can operate more efficiently — rep productivity, merchant prioritization, onboarding and activation, and funnel conversion — and turn those findings into recommendations that stick
• Partner with Sales and Data teams to improve the quality and structure of the underlying sales data
• Partner with product teams on new feature rollouts: define success metrics, design test and measurement plans, and deliver clear read-outs
• Support long-term company planning with analysis that informs roadmap priorities and launch sequencing
• Develop and maintain the data queries and BI assets that enable self-serve analytics
• Present findings to leadership in clear, compelling formats that influence strategy and execution

Skills

• Bachelor's degree in a quantitative or analytical field (e.g., Engineering, Mathematics, Economics, Statistics, etc.)
• 2–4 years of experience in business analysis, data analytics, or a related role
• Strong SQL skills; able to manipulate and interpret large datasets
• Experience building BI dashboards (Tableau, Looker, or equivalent)
• Familiarity with A/B testing, statistical analysis, and experiment design
• Ability to synthesize complex data into clear, actionable insights
• Detail-oriented, proactive, and able to thrive in a fast-paced, dynamic environment
• Excellent communication skills, with the ability to work across technical and business stakeholders
• Experience in Sales Analytics

Benefits

• This position will be eligible to participate in company bonus plan.
• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs
• Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States.

Company Overview

Company H1B Sponsorship