[Remote] Sr. Client Services Analyst

Note: The job is a remote job and is open to candidates in USA. Numerator is a consumer data and analytics company serving clients across consumer packaged goods, retail, electronics, durable goods, and quick-service restaurants. The Senior Client Services Analyst supports clients through ad hoc projects and custom analyses, guides users on the Insights business intelligence platform, and delivers analytical insights and recommendations using consumer panel data.

Responsibilities

• Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions
• Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness
• Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings
• Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts

Skills

• Bachelor's degree or 3 or more years relevant experience
• Understanding of both syndicated and household panel data (Nielsen and/or IRI)
• Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects
• Skilled at developing relationships with clients to become a trusted and value-added business partner
• Excellent oral and written communication skills
• Strong presentation skills, particularly with customers or prospects present
• Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
• Proven track record of delivering high-quality results in a timely manner
• Demonstrate curiosity and adaptability in adopting AI and emerging technologies to improve efficiency, problem-solving, and client outcomes
• Comfortable using AI tools (e.g., ChatGPT, Copilot, Gemini) and working alongside AI as a collaborator
• Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions
• Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)

Benefits

• Bonus
• Remote work

Company Overview

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