Remote Position
[Remote] Senior Cloud Operations & Observability Engineer
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Dice is seeking a Senior Cloud Operations and Observability Engineer to design and implement proactive monitoring across hybrid infrastructure. The role focuses on Dynatrace observability, infrastructure reliability, SRE practices, and enabling operations teams.
Responsibilities
- Design, implement, and optimize enterprise monitoring and observability solutions using Dynatrace
- Develop meaningful service-level monitoring and alerting for critical infrastructure services including:
- Configure and implement approximately 20+ advanced monitoring and alerting use cases across the enterprise infrastructure estate
- Establish proactive alerting mechanisms to reduce Mean Time to Detect (MTTD) and minimize operational risks
- Create dashboards, service health views, dependency maps, and operational runbooks
- Analyze infrastructure performance trends and identify optimization opportunities
- Collaborate with operations, platform engineering, and application teams to improve service reliability
- Implement SRE practices including Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational resilience metrics
- Document monitoring standards, alerting procedures, and operational best practices
- Provide mentoring and enablement to internal operations teams
Skills
- 7+ years of experience in Infrastructure Operations or Systems Engineering
- 5+ years of experience implementing enterprise monitoring solutions
- 3+ years of hands-on experience with Dynatrace administration and configuration
- Strong experience supporting Windows and Linux environments
- Experience with Active Directory, DNS, VMware vSphere/vCenter, and enterprise backup platforms
- Understanding of infrastructure architecture and service dependencies
- Experience developing actionable alerts and reducing alert fatigue
- Strong troubleshooting and root-cause analysis skills
- Experience with ITSM tools and operational processes
- Site Reliability Engineering (SRE) experience
- Experience with cloud platforms including AWS and Azure
- Knowledge of automation tools such as Ansible, PowerShell, or Terraform
- Experience integrating Dynatrace with ServiceNow or other ITSM platforms
- Financial services industry experience
Benefits
- Remote (US)
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