[Remote] Senior Lead Consultant

Note: The job is a remote job and is open to candidates in USA. Cohesity is hiring a Senior Lead Consultant to help customers design, implement, operate, and improve data protection and data security solutions. The role includes resolving technical challenges, maintaining customer systems, supporting recovery operations, and collaborating with customer and internal teams.

Responsibilities

• Utilize your technical knowledge and intuition for business to help Cohesity customers design and operate their data protection and data security solutions
• Work closely with customers to resolve technical obstacles and tackle unique challenges
• Foster effective communication and collaboration between customers and our Engineering, Sales, Support, and Technical Marketing teams
• Proactively resolve any issues which could impact data recovery operations
• Identify any opportunities for improvements or additional product sales
• Configure and improve operational reporting to ensure flawless performance
• Identify and address any issues that may affect data recovery operations
• Collaborate with our technical teams to keep system software up to date and configured according to recommended standard processes
• Discover ways to improve products and increase customer satisfaction through identifying areas for improvement and additional sales opportunities
• Facilitate contract renewals by providing technical validation and reporting
• Develop and maintain positive relationships with key personnel in the customer’s organization
• Provide leadership and support for any data recovery or Smart-Files related issues

Skills

• Bachelor's degree in Computer Science, Engineering, or equivalent experience
• Strong professional IT experience with significant hands-on expertise in data protection, backup/recovery, and secondary storage platforms
• Demonstrated hands-on experience designing, deploying, and optimizing Cohesity clusters and solutions in production environments
• Deep technical expertise in Cohesity architecture, including cluster design, storage domains, protection policies, data migration, and integration with third-party ecosystems
• Operating Systems – Linux, Windows
• Data Protection
• Server Virtualization (VMware, Hyper-V, Nutanix)
• NoSQL, Oracle, SQL
• Data Migration
• BIOS level bootstrap OS installation
• Disks – SSD NVME, HDD, SSD M2
• 10 Gb / 25 Gb / 40 Gb / 100 Gb Network cabling
• Basic TCP/IP Networking – IPv4, DNS, NTP, Firewall
• Public Cloud Infrastructure (AWS, Azure, GCP)
• Public Cloud Storage (AWS S3, AWS Glacier, Azure Blob)
• Network Attached Storage (Isilon, NetApp)
• Advanced Networking Options – IPv6, LACP, Tagged VLANs
• Disaster Recovery/Business Continuity Planning
• Data Replication
• Data Compression and Deduplication
• Other Database Types - Protection and Recovery
• Scripting (bash, Python, PowerShell)
• Automation using REST API
• Experience using AI tools to develop and improve automation
• Technical drawings using Visio, Lucidcharts, or similar
• Hardware experience with qualified vendor systems: HPE, Cisco, Dell, Fujitsu & Lenovo
• Project management skills including completion of objectives and progress communications
• Strong verbal communication/presentation skills
• Strong written skills and attention to detail
• Ability to guide others and help make them successful with Cohesity
• Self-starter with excellent organization and planning skills

Benefits

• May be eligible for bonus compensation, commission (if in a sales function), and/or equity grants.
• Full-time employees are eligible to participate in health and wellness benefits, vacation, paid holidays and refresh days, a 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
• This position may be performed remotely or on-site, depending on the customers' requirements.

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