[Remote] Senior Manager, Maintenance Program

Note: The job is a remote job and is open to candidates in USA. Aligned Data Centers operates data center infrastructure and is seeking a Senior Manager, Maintenance Program to lead its enterprise maintenance strategy across all data center markets. The role owns maintenance governance, vendor management, QA/QC, analytics, CMMS standards, new-site readiness, and cross-functional alignment while guiding Regional Maintenance Program Managers.

Responsibilities

• Own and maintain the companywide maintenance strategy, governance model, standards, and policies
• Develop, publish, and maintain standardized SOWs, PM templates, task lists, and frequencies across all sites
• Drive alignment with industry best practices, OEM guidance, and internal Runbook expectations
• Govern CMMS standards, naming conventions, documentation requirements, and national data quality expectations
• Oversee all national maintenance vendor contracts and lead rate card standardization efforts
• Manage vendor consolidation strategy to reduce OpEx, unify scope baselines, and eliminate variability between markets
• Lead contract negotiations, SOW validation, and national-level QBR/YBR processes
• Ensure vendor compliance with PM execution, documentation, QA/QC, and safety standards
• Establish national QA/QC expectations for PMs, corrective maintenance, and vendor deliverables
• Implement audit frameworks for completion quality, documentation integrity, and PM accuracy
• Coordinate with Regional MPMs to ensure consistent implementation of corrective actions and risk mitigation measures
• Own maintenance program analytics, including compliance dashboards, forecasting models, cost benchmarks, and performance trends
• Establish metrics and KPIs for PM completion, missed PMs, CM accuracy, vendor performance, QA/QC, and risk indicators
• Present maintenance performance insights to senior leadership
• Partner with Platform Delivery, Commissioning, and Engineering during construction phases to ensure maintenance readiness
• Define turnover requirements, initial PM buildouts, spare parts lists, and vendor onboarding sequencing
• Provide direct guidance and oversight to Regional Maintenance Program Managers
• Ensure regional execution aligns with national standards and enterprise reliability expectations
• Partner with Risk & Reliability, Site Operations, Engineering, and Training to align maintenance program performance with broader operational goals

Skills

• * 8–12 years of experience in mission-critical maintenance leadership (data center strongly preferred)
• * Strong background in MEP systems, facility maintenance programs, vendor governance, and QA/QC
• * Experience building standardized maintenance programs across multi-site portfolios
• * Skilled in CMMS administration, analytics, cost modeling, and trend analysis
• * Excellent communication, leadership, and program management skills
• * Strategic thinking & long-term planning
• * Vendor and contract negotiation
• * Maintenane governance & standardization
• * QA/QC rigor and risk mitigation
• * Analytical decision-making
• * Multi-site leadership and coaching
• * Operational excellence mindset
• * Frequently required to stand/walk/sit
• * Frequently required to bend/climb
• * Occasionally required to lift 25-50 lbs
• * Frequently required to utilize hand and finger dexterity
• * Occassionally work near moving mechanical parts
• * Bachelor's degree in Engineering, Facilities Management, Operations, or related field preferred

Benefits

• The role will be based hybrid out of one of our designated Aligned Data Centers locations.
• Medical, dental, and vision insurance
• HSA with employer contribution for eligible participants
• FSA's offered for health and dependent care to increase tax savings
• 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Voluntary life, critical illness, legal, and additional disability coverage
• Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives

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