[Remote] Senior Manager, Quality Engineering

Note: The job is a remote job and is open to candidates in USA. CFA Institute is a global organization focused on investment excellence, ethics, and advancing better financial markets. The Senior Manager, Quality Engineering will own end-to-end quality across multiple platform portfolios, lead QE managers and engineering teams, establish scalable quality practices, and advance AI-driven quality engineering capabilities.

Responsibilities

• Set the strategic direction for quality across multiple platform portfolios — automation, performance, accessibility, and AI quality testing
• Architect the practices, standards, and frameworks that scale beyond individual portfolios; drive consistency in test architecture, automation patterns, and AI quality governance
• Define QE process standards: test planning, defect triage and SLAs, entry and exit criteria, end-to-end testing, release readiness, and reporting
• Own quality metrics across portfolios — defect escape rate, automation coverage, test execution efficiency, AI quality scores, release readiness — and report regularly to leadership
• Lead a team of QE managers, senior engineers, tech leads, and contractors; develop the next layer of QE leadership
• Partner with the Director, Quality Engineering on hiring, leveling, capability planning, and career development frameworks
• Identify and develop high-potential engineers into tech leads and managers; coach managers on people leadership readiness
• Build a center of expertise on AI-led QE — one of the first roles of its kind at CFA Institute — driving AI adoption across test design, script generation, defect triage, and exploratory testing
• Champion the Playwright/TypeScript automation framework, intelligent test execution tooling, and the AI quality stack

Skills

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• 12+ years of experience in quality engineering, with 6+ years in people leadership, including experience managing managers
• Proven track record mentoring senior engineers, tech leads, and managers into expanded leadership roles
• Hands-on technical depth — ability to read a Playwright test, evaluate an automation framework, and review architectural decisions
• Experience leading multiple portfolios or programs simultaneously
• Demonstrated experience managing a blended team of full-time employees and contractors
• A builder mindset and comfort operating with ambiguity
• At this time, CFA Institute cannot provide sponsorship
• Built or contributed to AI-driven QE frameworks (test generation, intelligent triage, autonomous test maintenance)
• Hands-on experience with LLM evaluation frameworks — Ragas, DeepEval, Promptfoo, LangSmith, or Giskard
• Experience integrating GenAI assistants (Cursor, Copilot, Claude) into the QE engineering workflow

Benefits

• Eligibility for an annual incentive bonus
• A 12% employer contribution to a 401(k) or pension plan
• A comprehensive medical benefits package
• Health coverage
• Generous time off
• Competitive retirement plans
• Flexible work options
• Wellbeing and development programs

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