[Remote] Senior Platform Software Engineer

Note: The job is a remote job and is open to candidates in USA. NetSuite, a part of Oracle, is seeking an IC3 Senior Platform Software Engineer to enhance their release orchestration platform, Shepherd. The role involves designing and improving core platform capabilities, writing production-quality code, and collaborating with teams to solve complex problems.

Responsibilities

• Own and evolve bounded Shepherd platform components, services, APIs, workflows, or integration surfaces used by OCI service teams
• Design, implement, test, and operate software features that improve release orchestration, deployment safety, approval workflows, dependency handling, rollback behavior, or operational automation
• Write clean, maintainable, production-ready code with clear boundaries, practical abstractions, meaningful tests, and appropriate observability
• Debug moderately complex issues across Shepherd services, databases, APIs, workflow execution paths, deployment integrations, and downstream service interactions
• Improve API contracts, service interfaces, compatibility behavior, error handling, versioning, and integration patterns for Shepherd consumers
• Contribute to design documents, implementation plans, code reviews, operational guides, and adoption documentation for team-owned platform capabilities
• Lead or contribute to code reviews in owned areas, helping improve correctness, readability, test coverage, maintainability, security, and production readiness
• Collaborate with SRE, security, compliance, region build, infrastructure, and service teams to understand requirements and deliver safe, practical platform improvements
• Use AI-assisted engineering and automation responsibly where useful, including test generation, refactoring support, documentation, migration assistance, and productivity tooling, while validating output carefully
• Improve system resilience through better retry behavior, idempotency, failure handling, telemetry, capacity awareness, and safer rollout mechanisms
• Help reduce operational load by automating repetitive workflows, improving diagnostics, removing confusing behavior, and simplifying support paths
• Participate in incident follow-up and defect resolution, translating production feedback into durable code, test, documentation, or process improvements
• Contribute to a team culture that values thoughtful design, clear communication, constructive review, disciplined delivery, continuous improvement, and shared ownership of Shepherd’s long-term quality

Skills

• Applicants are required to read, write, and speak the following languages: English
• Design, implement, test, and operate software features that improve release orchestration, deployment safety, approval workflows, dependency handling, rollback behavior, or operational automation
• Write clean, maintainable, production-ready code with clear boundaries, practical abstractions, meaningful tests, and appropriate observability
• Debug moderately complex issues across Shepherd services, databases, APIs, workflow execution paths, deployment integrations, and downstream service interactions
• Improve API contracts, service interfaces, compatibility behavior, error handling, versioning, and integration patterns for Shepherd consumers
• Contribute to design documents, implementation plans, code reviews, operational guides, and adoption documentation for team-owned platform capabilities
• Lead or contribute to code reviews in owned areas, helping improve correctness, readability, test coverage, maintainability, security, and production readiness
• Collaborate with SRE, security, compliance, region build, infrastructure, and service teams to understand requirements and deliver safe, practical platform improvements
• Use AI-assisted engineering and automation responsibly where useful, including test generation, refactoring support, documentation, migration assistance, and productivity tooling, while validating output carefully
• Improve system resilience through better retry behavior, idempotency, failure handling, telemetry, capacity awareness, and safer rollout mechanisms
• Help reduce operational load by automating repetitive workflows, improving diagnostics, removing confusing behavior, and simplifying support paths
• Participate in incident follow-up and defect resolution, translating production feedback into durable code, test, documentation, or process improvements
• Contribute to a team culture that values thoughtful design, clear communication, constructive review, disciplined delivery, continuous improvement, and shared ownership of Shepherd's long-term quality

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Company Overview