[Remote] Senior National Account Manager – U.S. Retail & Business Development

Note: The job is a remote job and is open to candidates in USA. Ulike is a global beauty technology company developing science-driven beauty devices and expanding its U.S. retail and professional-channel presence. The Senior National Account Manager will manage strategic national retail accounts, drive revenue and distribution growth, negotiate commercial programs, and develop new professional beauty, wellness, spa, and aesthetic channels. The role also includes financial management, cross-functional channel execution, and potential leadership of a Business Development team.

Responsibilities

• Own and manage strategic relationships with major U.S. national retail accounts across big-box, specialty, department store, club, and other retail channels
• Develop annual and multi-year account strategies to drive revenue growth, distribution expansion, profitability, and brand visibility
• Build and execute joint business plans with retail partners, including assortment strategy, product launches, promotional calendars, merchandising, and marketing programs
• Lead retailer negotiations covering pricing, margin, promotional funding, marketing commitments, assortment, inventory, payment terms, and other commercial terms
• Build strong relationships with buyers, merchants, category managers, and senior retail decision-makers
• Identify opportunities to expand distribution across stores, e-commerce, marketplace, seasonal programs, and new retail formats
• Partner with retailers to improve sell-through, inventory productivity, promotional effectiveness, and overall account performance
• Identify and develop new U.S. growth opportunities across retail, professional beauty, wellness, spa, and aesthetic channels
• Build and execute a professional-channel development strategy targeting spas, med spas, aesthetic clinics, skincare professionals, beauty service providers, and other relevant professional partners
• Develop new commercial models for professional channels, including wholesale, professional-use programs, retail resale, partnership programs, and strategic collaborations
• Build relationships with spa groups, professional beauty organizations, distributors, operators, and key industry decision-makers
• Identify scalable partnerships with regional and national professional networks
• Lead new opportunities from initial outreach and relationship development through commercial negotiation, onboarding, launch, and expansion
• Develop a structured pipeline of new retail and professional-channel opportunities
• Prioritize opportunities based on revenue potential, profitability, brand positioning, scalability, operational complexity, and strategic fit
• Create channel-entry strategies and commercial proposals tailored to different customer and partner models
• Provide leadership with regular updates on pipeline opportunities, expected revenue, timelines, risks, and required resources
• Potentially build, mentor, and manage a Business Development team responsible for accelerating Ulike’s expansion into new retail and professional channels
• Own account-level sales forecasts, budgets, promotional planning, and commercial performance
• Monitor sell-in, sell-through, inventory, returns, promotional ROI, and account profitability
• Translate retailer, professional-channel, and market data into actionable commercial strategies
• Collaborate with Finance and leadership on pricing strategy, margin management, promotional investment, and account economics
• Develop business cases for new retail and professional-channel opportunities
• Identify risks and opportunities proactively and develop corrective action plans when performance is below expectations
• Provide regular business reviews, forecasts, opportunity assessments, and recommendations to North America leadership
• Partner closely with Marketing, E-commerce, Operations, Finance, Product, and Supply Chain teams to ensure successful channel execution
• Develop retailer- and partner-specific marketing strategies supporting new product launches, seasonal campaigns, retail media, in-store merchandising, professional education, and consumer activations
• Ensure Ulike maintains a consistent premium brand presence across retail stores, websites, spa and professional environments, merchandising displays, and marketing programs
• Work with retail and professional partners to secure incremental visibility, merchandising opportunities, marketing support, consumer education, and experiential programs
• Coordinate internal teams to ensure successful execution of launches, promotions, inventory planning, and partner commitments

Skills

• 7+ years of national account management, retail sales, or business development experience within consumer products, beauty, consumer electronics, personal care, wellness, or a related category
• Demonstrated experience directly managing major U.S. national retailers and/or large strategic accounts
• Strong understanding of U.S. retail buying organizations, commercial structures, vendor requirements, promotional programs, and operational processes
• Proven track record of growing national accounts and expanding distribution
• Significant experience negotiating pricing, margin, promotional funding, marketing programs, and commercial agreements
• Strong financial and analytical capabilities, including forecasting, account P&L management, sell-through analysis, and promotional ROI
• Strong business development capability and experience identifying and building new revenue channels
• Ability to independently manage complex partner relationships while effectively leading cross-functional execution
• Strong executive communication, presentation, relationship-building, and negotiation skills
• Entrepreneurial mindset with the ability to operate effectively in a fast-growing and evolving organization
• Experience managing relationships with Tier-1 national retailers across mass, club, consumer electronics, beauty, specialty, or department store channels
• Experience working with premium or prestige retail channels, particularly Nordstrom, Bloomingdale's, Bergdorf Goodman, or comparable department stores, is a strong plus
• Experience developing professional beauty, spa, med spa, aesthetic clinic, dermatology, skincare professional, or wellness channels is highly preferred
• Existing relationships within the U.S. spa, professional beauty, aesthetic, or wellness ecosystem are a strong plus
• Experience in beauty devices, beauty technology, consumer electronics, premium personal care, or other high-ticket consumer products
• Experience launching new brands, products, or categories into major U.S. retail or professional channels
• Existing relationships with retail buyers, merchants, distributors, spa groups, professional beauty organizations, sales agencies, or industry partners
• Previous experience building or managing a National Accounts, Sales, or Business Development team

Benefits

• Clear opportunity for accelerated career advancement
• Opportunity to progress to a Director-level role within a relatively short timeframe
• This role is designed for someone who wants to grow beyond traditional account management
• Opportunity to take on broader commercial ownership, lead new-channel development, and build and manage a growing Business Development organization
• Strong performance can create a fast-track path to a Director-level position, with expanded responsibility across national accounts, new business development, professional channels, and team leadership

Company Overview