[Remote] Senior Product Designer

Note: The job is a remote job and is open to candidates in USA. Camunda is hiring a Senior Product Designer to own the headless experience across its products, including APIs, CLIs, SDKs, and configuration. The role focuses on improving the path to production, building trust in API operations, designing for AI agents alongside human users, and aligning headless and UI experiences.

Responsibilities

• Own the overall headless experience across products, making it the interface agents prefer to work with, held to a consistently high design bar
• Define and evolve API and developer-experience conventions (patterns, consistency, error handling, documentation standards)
• Treat agent-facing surfaces (MCP servers, tool descriptions, schemas, CLI output) as designed products, not by-products of the API
• Define how we measure agent experience (agent task success rate, error recovery rate, tool-call efficiency) and test designs with agents as well as with people
• Set the standard for how agents discover, call, and recover from errors in our APIs and tools
• Collaborate with Product, FDE, Marketing, and Legal on topics that touch the headless experience
• Align with the UI/UX product designer so UI and headless feel like one product (shared terminology, patterns, journeys)
• Enable builders with tools, training, and guidance, and give feedback on epics
• Co-own assigned initiatives with the PM
• Own the headless customer journey and experience of each initiative, from first API call to production operation
• Focus on Time to First Production and Production Confidence
• Design the agent journey inside each initiative: how an agent builds, runs, and operates the solution on a user's behalf, including recovery when a call fails
• Own the headless experience as one product with clear ownership and a real design bar
• Shorten the path from first API call to running in production
• Build confidence that teams can trust the API in operation
• Design for agents as first-class users, alongside humans
• Keep one experience together with the UI/UX product designer at the seam between UI and headless
• Enable builders so API design quality does not depend on one person
• Own the headless experience as one product with clear ownership and a real design bar
• Shorten the path from first API call to running in production
• Build confidence that teams can trust the API in operation
• Design for agents as first-class users, alongside humans
• Keep one experience together with the UI/UX product designer at the seam between UI and headless
• Enable builders so API design quality does not depend on one person

Skills

• Ability and/or willingness to use our product
• Design background with real experience on API, developer, or platform products (not a pure engineer)
• B2B SaaS experience, ideally in highly regulated industries
• Has designed APIs, CLIs, MCP servers, or tool schemas that LLM agents consume, and knows how they fail (ambiguous errors, non-idempotent calls, capabilities an agent cannot discover)
• Hands-on experience with agent-first or AI-first experiences
• Ability to make abstract systems concrete, testable, and explainable
• Confidence to hold their ground with PM and Engineering
• Automation or orchestration experience
• Experience evaluating agent experiences by running agent tasks against an API or tool and learning from the failures

Benefits

• Work from anywhere with the setup that suits you
• Home office budget
• Co-working space support
• Flexible time off to recharge when you need it
• Annual Kickoff, team offsites, and Camundi Connection Budgets, including contributions to meetups while travelling and local gatherings with fellow Camundi
• Access to locally tailored healthcare
• Modern Health for global mental wellbeing
• Live Well Lifestyle Spending Account (LSA), a flexible, global benefit for staying active, caring for family, exploring personal passions, meaningful experiences, and investing in financial wellbeing; launches in 2026 and scales to €1,000 annually from 2027
• Retirement and pension plans (often with company contributions)
• Life and disability insurance where relevant
• Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books
• Equity through the Virtual Stock Option Plan (VSOP), where applicable

Company Overview