[Remote] Senior Product Designer (InnovateNJ)

Note: The job is a remote job and is open to candidates in USA. InnovateNJ, a fiscally sponsored partner project of the National Center for Civic Innovation, is hiring a Senior Product Designer to advance the New Jersey Innovation Authority’s work. The role leads end-to-end product design and user research for digital services, collaborating with cross-functional teams and stakeholders to create accessible, user-centered products for New Jersey residents.

Responsibilities

• Create design concepts, prototypes and mockups for mobile and web interfaces; Developing designs for our products with NJ resident needs in mind
• Create visual frameworks - like design sketches, wireframes, journey maps, and other guides that inform the development of products and can be shared with team members and stakeholders
• Lead end-to-end user research using modern practices and tools to arrive at key insights and solutions
• Solve complex problems through the use of human-centered design, agile development, and data-driven decision making
• Partner closely with engineers, product managers, and other team members to translate UX/UI design into iteratively developed products
• Consider content needed for designs and/or collaborate with content designers to ensure simple and user-centric copy
• Collaborate with diverse stakeholders and subject matter experts to define new features and iterate existing capabilities
• Run collaborative workshops to communicate users needs and collaborate with internal teams and external stakeholders
• Serve as a coach and catalyst for leveraging modern design practices across the team and the State in the areas of visual design and user experience, user interface, and resident research
• Drive user adoption and engagement, and deliver solutions that meet the needs of diverse users across New Jersey
• Take part in office-wide initiatives and stand-ups to enable collaboration and support across projects
• Do what’s needed for the team by executing additional duties and responsibilities to advance the New Jersey Innovation Authority’s mission and work

Skills

• A minimum of 5 years of experience in product design, UI/UX design (or related role)
• Portfolio demonstrating product design; please be sure to include process and outputs
• Expert proficiency with Figma including advanced prototyping, design systems, and collaboration features
• Experience iteratively developing digital products or services as part of a cross-functional team
• Experience planning and conducting user research in the form of user interviews, usability testing, surveys, behavioral metrics
• Experience defining user needs and experience goals using such frameworks as personas, storyboards, scenarios, and flowcharts
• Experience prototyping designs at varying levels of fidelity using wireframes, click-through prototypes, high fidelity designs, drafting plain english copy or collaborating with content designers, and working with engineers to create live prototypes in code
• Deep understanding of accessibility standards and inclusive design practices; ability to coach others
• Strong communication and interpersonal skills, with the ability to interact with a diverse range of individuals; including NJ residents, state partners and government officials
• Dedicated to advancing the mission of the New Jersey Innovation Authority and public service, with a strong commitment to accessibility and fostering a more inclusive society
• You must be authorized to work in the United States
• Prior experience in civic technology
• Experience with mobile first design

Benefits

• Remote work
• Medical, dental, and vision benefits
• Paid leave
• Competitive retirement plan options
• Other optional fringe benefits

Company Overview