Remote Senior Product Manager – B2B Customer Solutions & Enterprise Platform Strategy at brighthush

About brighthush

brighthush is a trailblazing technology company that empowers organizations to unlock the full potential of their data, workflows, and customer relationships. With a focus on B2B commerce, enterprise platforms, and health‑tech solutions, we help businesses streamline operations, accelerate growth, and deliver exceptional value to their partners and end‑users. Our culture is built on curiosity, collaboration, and a relentless commitment to innovation. Whether you’re a seasoned product leader or an ambitious professional eager to make an impact, brighthush offers a dynamic, inclusive environment where your ideas can shape the future of the industry.

Why This Role Matters

As a Remote Senior Product Manager for B2B Customer Solutions, you will be the catalyst that turns strategic vision into tangible, revenue‑driving products. You’ll own the entire product lifecycle—from ideation and roadmap prioritization to launch and iterative improvement—while partnering with engineering, commercial, operations, legal, finance, and external partners. Your work will directly influence how enterprises interact with our platform, how they scale, and how they achieve measurable business outcomes.

Key Responsibilities

• Product Ownership & Execution – Own the B2B Customer Solutions portfolio, leading cross‑functional squads through development, launch, and continuous iteration. Manage stakeholder expectations across Commercial, Operations, Legal, Finance, and external partners, ensuring alignment and timely delivery.
• Strategic Vision & Roadmap – Translate company objectives and market insights into a clear, actionable product strategy. Build and maintain a prioritized roadmap that balances short‑term wins with long‑term growth initiatives.
• Operational Excellence – Establish and enforce standards, dashboards, and processes that keep teams aligned, unblocked, and accountable. Define success metrics, implement instrumentation, and drive data‑driven decision making.
• Customer Advocacy – Serve as the voice of the customer by engaging directly with B2B clients, internal Sales, BD, enablement, marketing, and operations teams. Deeply understand pain points, validate solutions, and surface insights that inform product direction.
• Thought Leadership & Enablement – Become the resident expert on our solutions. Train sales, enablement, and marketing on product capabilities, gaps, and roadmap priorities.
• Cross‑Team Collaboration – Partner with core product teams (Commerce Platform, Payments, Member Experience, Enterprise Platform) to define shared services, clarify ownership, and deliver seamless end‑to‑end experiences for both members and customers.
• Influence & Advocacy – Champion the B2B product line across the organization, aligning priorities, resources, and trade‑offs. Position Commercial Solutions as a key growth engine for brighthush.
• Storytelling & Thought Leadership – Articulate the narrative of B2B growth, its strategic importance, and the evolving needs of our customers. Communicate this story to internal stakeholders and external audiences.

Essential Qualifications

• U.S. residency required; remote work available nationwide.
• 5+ years of product management experience, with a strong focus on B2B, enterprise, SaaS, commerce, or health‑tech domains.
• Proven track record of owning complex, revenue‑impacting products or platforms, delivering measurable business outcomes.
• Demonstrated ability to lead cross‑functional initiatives that span multiple teams, systems, and stakeholders.
• Strong business acumen and comfort collaborating with commercial leaders to prioritize initiatives based on revenue impact, margin, scalability, and strategic fit.
• Comfort operating in ambiguous environments, making clear, data‑driven decisions even when information is incomplete.
• Experience translating product vision into coherent roadmaps and adapting plans based on learnings.
• Excellent written and verbal communication skills, with a history of presenting complex topics to diverse audiences.
• Strong interpersonal and collaboration skills, with a knack for building consensus across functional boundaries.
• Technical fluency sufficient to reason about systems, APIs, and data flows, and to collaborate effectively with engineering teams.
• Experience scaling tools, processes, and product approaches as an organization grows.
• High ownership, proactivity, and integrity—seeking context, asking sharp questions, and driving clarity without waiting for direction.
• Humor, grace, and patience to thrive in a fast‑paced, high‑growth environment aligned with brighthush’s core values.
• Experience working with ERP systems and analytics platforms is a plus.

Preferred Qualifications

• Background in health‑tech or wearables, with a deep understanding of the intersection between consumer health data and enterprise solutions.
• Experience managing product portfolios that include both consumer and B2B components.
• Familiarity with subscription billing, payment processing, and compliance frameworks relevant to enterprise customers.
• Prior experience in a remote‑first organization, demonstrating self‑management and effective virtual collaboration.

Skills & Competencies

• Strategic Thinking & Visionary Leadership
• Data‑Driven Decision Making & Analytical Rigor
• Stakeholder Management & Negotiation
• Agile Product Development & Scrum Mastery
• Customer‑Centric Design & User Experience Insight
• Cross‑Functional Team Leadership
• Change Management & Process Improvement
• Technical Architecture Awareness
• Effective Storytelling & Presentation Skills
• Adaptability & Resilience in Dynamic Environments

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. As a Senior Product Manager, you will:

• Lead high‑impact initiatives that shape the company’s strategic direction.
• Mentor junior product managers and cross‑functional teammates, fostering a culture of continuous learning.
• Participate in executive‑level strategy sessions, gaining exposure to senior leadership and business planning.
• Access a curated learning library, including courses on advanced product analytics, AI/ML integration, and enterprise architecture.
• Attend industry conferences, hackathons, and networking events to stay ahead of market trends.
• Explore lateral moves into product leadership, strategy, or enterprise solutions architecture roles.

Work Environment & Culture

brighthush thrives on a culture of transparency, collaboration, and continuous improvement. We believe that the best ideas come from diverse perspectives, so we actively promote inclusion and belonging. Our remote‑first model empowers you to work from anywhere in the U.S., while occasional in‑office gatherings in San Francisco, Chicago, or Boston foster team bonding and cross‑departmental collaboration.

We celebrate curiosity, experimentation, and a growth mindset. Whether you’re brainstorming a new feature, troubleshooting a production issue, or presenting to the board, you’ll find a supportive environment that values your voice and encourages you to push boundaries.

Compensation & Benefits

While specific figures vary by experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Equity options that align your success with the company’s long‑term growth.
• Comprehensive health, dental, vision, and mental‑health coverage.
• Paid time off: 20 days of vacation, 13 paid holidays, and 8 flexible wellness days.
• Paid sick leave and parental leave.
• Access to a brighthush Ring for personal use, plus employee discounts for friends and family.
• Professional development stipend and conference reimbursement.
• Flexible work arrangements and a remote‑friendly infrastructure.

How to Apply

Ready to shape the future of B2B commerce at brighthush? Submit your application through our careers portal or click the link below. We’re excited to learn how your experience and passion align with our mission to empower enterprises worldwide.