[Remote] Senior Sales Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Dexian is recruiting for a Sales Operations Analyst role in Frisco, TX. The role supports sales growth through customer and account data analysis, pipeline tracking, sales forecasting, planning, CRM and sales technology, and performance reporting.

Responsibilities

• Work with multiple data sources to highlight key accounts for sales follow up
• Analyse business needs, provide data, supporting internal and external sales teams
• Assist in the maintenance of customer and master data, including account attributes
• Participate actively in building and fostering a team approach across operational functions
• Simplified data summaries for distribution, defining daily, weekly and monthly follow up on pipeline
• Record daily allocation of accounts to sales team, activity associated and overall outcome of support structure
• Measure success of activity and impact to base growth
• Forecasting & pipeline management — Own the forecasting process and cadence, pipeline health and hygiene, and the analytics that give leadership an accurate view of the business
• Planning, territories & quotas — Lead annual and in-year go-to-market planning, including territory design, account segmentation, capacity modeling, and quota setting
• Sales compensation & incentives — Partner with Finance and HR to design, administer, and govern incentive compensation plans that motivate the right behaviors
• Systems, data & tooling — Own the CRM (e.g., Salesforce) strategy and the broader sales tech stack, ensuring clean data, effective automation, and a productive seller experience
• Operating rhythm & insights — Run the QBR, forecast call, and reporting cadence; turn data into the insights leadership needs to make decisions
• Lead the end-to-end forecasting and pipeline management process, delivering an accurate, defensible view of the business to senior leadership
• Own annual go-to-market planning: territory and account segmentation, headcount and capacity modeling, quota allocation, and coverage design
• Partner with Finance and HR to design and administer sales incentive compensation plans, including plan governance, dispute resolution, and payout accuracy
• Set the CRM and sales technology strategy; oversee data quality, process automation, and adoption across the sales organization
• Establish and run the sales operating cadence — forecast calls, pipeline reviews, QBRs — and the reporting and dashboards that support it
• Define and track the KPIs that measure sales performance, productivity, and the health of the funnel
• Build, lead, coach, and develop a high-performing sales operations team, including managers and individual contributors
• Serve as a strategic thought partner to sales leadership, surfacing risks and opportunities and recommending data-backed actions
• Drive continuous improvement of sales processes, policies, and tools, reducing friction and increasing seller selling time
• Partner cross-functionally with Marketing, Enablement, Product, and Finance to align on GTM strategy and execution

Skills

• Strong MS Excel and PowerPoint skills
• Proven ability to communicate to Senior Leaders
• Detail oriented with the ability to consistently produce a high level of accuracy
• Affinity with sales processes, sales tools and Salesforce.com
• Understands or can quickly grasp and communicate the relationship between processes and systems
• Demonstrate sound judgment and common sense
• Ability to adapt quickly and effectively to changing environments and initiatives

Benefits

• Remote – Hybrid once a while

Company Overview