[Remote] Senior Software Engineer - Solution Lifecycle (Remote Eligible)

Note: The job is a remote job and is open to candidates in USA. Smartsheet empowers teams to manage work seamlessly and is uniting human teams with AI agents to automate tasks and uncover insights. The Senior Software Engineer I will build scalable backend services and contribute to the reliability, stability, and scale of core infrastructure while addressing distributed systems challenges. The role also involves database and infrastructure reliability, collaborative development, AI tool usage, test-driven engineering, and participation in on-call rotations.

Responsibilities

• Design and build scalable back-end services for Smartsheet's next-generation applications, solving complex distributed systems challenges while partnering closely with product management and other key stakeholders
• Help build and maintain the core infrastructure that serves as the backbone for Smartsheet. Maintain and scale a robust environment that ensures the foundational reliability, stability, and performance expected by all of our users
• Dive deep into system internals. With team support, you will contribute to managing and upgrading large-scale database infrastructure, maintaining complex replication topologies, and automating core operations using AWS, Golang, MySQL, Terraform, Temporal, and GitLab-CI
• Work closely with the team every day in a real-time development environment. Actively participate as both a driver and a navigator, asking questions, sharing ideas, and contributing directly to the team's collective code ownership.Take part in code reviews and architectural discussions as you work with other software engineers and product managers
• Use Test-Driven Development (TDD) to ensure our foundational systems are resilient before they ever touch production. Beyond the code, you will be an active participant in our team book clubs and psychologically safe retrospectives to help continuously elevate how we work
• Actively use AI tools to improve personal and team efficiency across coding, testing, design, and troubleshooting, exploring AI integration opportunities within team processes and features, and coaching others on effective AI use
• Share responsibility for operational health of our systems as part of a supportive on-call rotation. You'll be ramped in gradually with experienced teammates available to help

Skills

• 5 + years of experience and proficiency in at least one modern programming language
• 5+ years software development experience building highly scalable, highly available applications
• Experience developing, documenting, and supporting REST APIs
• 3+ years of experience with cloud technologies (AWS, Azure, etc.)
• A strong desire to learn Infrastructure as Code (Terraform) and an eagerness to understand database internals and reliability (MySQL)
• A genuine interest in team-centric engineering practices
• You should be comfortable (or eager to become comfortable) working in a mob programming environment the majority of the day, writing test-driven code, and sharing system ownership
• A critical thinker who enjoys troubleshooting complex technical problems and wants to understand how large-scale systems maintain stability and scale
• Excellent verbal and written communication skills, with the confidence to ask questions, participate in group discussions, and think out loud with your team
• 1+ year professional experience leveraging AI to improve personal productivity in service of building complex SaaS feature sets
• A BS or MS in Computer Science, Engineering, or a related field (or equivalent practical industry experience)
• Legally eligible to work in the U.S. on an ongoing basis
• Go experience is a plus but not required—we'll teach you

Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• This role will be eligible for a market competitive incentive opportunity.

Company Overview