[Remote] Senior Solution Consultant, Strategy Collection

Note: The job is a remote job and is open to candidates in USA. Atlassian is hiring a Senior Solution Consultant focused on Strategy Collection for its Advisory Services Delivery team. The role provides strategic technical guidance to enterprise customers, aligning Atlassian products and practices with customer business goals and supporting value realization and solution adoption.

Responsibilities

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Skills

• 6-8 years of experience within SaaS companies
• 5+ years of experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in Enterprise Agility, including
• Experience discovering enterprise, program, and team-level ways of working and anti-patterns, providing guidance on organizational, operational, and delivery dysfunction
• Expertise in mapping customer operational practices to product capabilities and design solutions that reinforce their enterprise strategy and operating model at scale
• Delivery of successful enterprise strategy & planning tool implementation, deployment, integration, enablement, and adoption outcomes into complex customer environments
• Direct experience working with software development, Agile, or enterprise strategy & planning tools (e.g. Strategy Collection (Align, Focus, Talent, Jira Plans), Rally, Rational Team Concert[RTC], ADO, VersionOne, etc.)
• Experience with Rovo, Agentic AI, MCP, and/or other AI integrations
• You're fluent in English
• Nice to have a second language such as Spanish, French, or Portuguese for business communication
• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
• Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
• Experienced working with large customers in a consulting or technical expert capacity

Benefits

• Atlassians can choose where they work – whether in an office, from home, or a combination of the two. We can hire people in any country where we have a legal entity.
• Ample time off
• An annual education budget
• Paid volunteer days
• Health and wellbeing resources
• This role may also be eligible for benefits, bonuses, commissions, and equity.

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