Remote Position
[Remote] Services Sales (Engagement Manager)
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. MongoDB is hiring an Engagement Manager to lead Professional Services sales and develop services strategies aligned with customer initiatives. The role partners with Sales, Professional Services, and Customer Success teams to scope and negotiate engagements that drive customer outcomes and MongoDB adoption.
Responsibilities
- Understand customer application portfolios and identify opportunities to design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation
- Lead discovery, solutioning, estimation, and commercial negotiations to convert customer business initiatives into Professional Services bookings
- Collaborate as part of a larger team alongside cloud partners, strategic partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies
- Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure
- Manage the Professional Services pipeline for bookings and revenue forecasts for your region
- Expertly articulate the business value of professional services, speaking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and risk mitigation
- Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
- Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
- Proactively seek opportunities to support and mentor other team members and share best practices
- Have situational awareness and react appropriately in group settings
Skills
- Experience in Professional Services sales, consulting sales, solution consulting, or quota-carrying technology roles
- A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
- A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
- Experience as an architect, consultant, project manager, or Professional Services manager
- Experience internally positioning and selling professional services
- General knowledge of databases (RDBMS, SQL, NoSQL)
- Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
- Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Open Shift
- The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
- An ability to scope and estimate projects
- Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
Benefits
- For eligible U.S.-based employees: equity
- For eligible U.S.-based employees: participation in the employee stock purchase program
- For eligible U.S.-based employees: flexible paid time off
- For eligible U.S.-based employees: 20 weeks fully-paid gender-neutral parental leave
- For eligible U.S.-based employees: fertility and adoption assistance
- For eligible U.S.-based employees: 401(k) plan
- For eligible U.S.-based employees: mental health counseling
- For eligible U.S.-based employees: access to transgender-inclusive health insurance coverage
- For eligible U.S.-based employees: health benefits offerings
- This role will be based remotely in San Francisco, CA.
Company Overview
Company H1B Sponsorship