[Remote] Social Media Communication Specialist (Contractor)

Note: The job is a remote job and is open to candidates in USA. PEMCO is seeking a contract social media specialist to support social content development, community engagement, and channel management. The role combines strategy and hands-on execution, including content planning, social listening, campaign activation, and performance analysis.

Responsibilities

• Advise on and support social media strategy across corporate channels
• Manage and optimize social channel presence, audience engagement, and content performance
• Develop social content calendars and publishing plans
• Create and publish social content aligned to brand and business objectives
• Monitor social conversations, emerging trends, and cultural moments to identify engagement opportunities
• Support community management and audience engagement efforts
• Conduct social listening and sentiment monitoring to identify customer insights and potential reputational risks
• Support marketing campaigns, sponsorships, community impact initiatives, executive communications, and employee advocacy programs through social activation
• Analyze channel performance and recommend optimizations based on audience and engagement data
• Ensure social content aligns with brand voice, messaging standards, accessibility requirements, and governance guidelines

Skills

• 3-5+ years of experience managing social media for brands, organizations, agencies, or consulting clients
• Experience developing and executing social media strategies that support business, brand, and reputation objectives
• Strong writing, editing, storytelling, and content planning capabilities
• Experience using platforms and tools such as Sprout Social, Hootsuite, Sprinklr, or similar solutions
• Understanding of social analytics and performance reporting
• Experience collaborating with creative teams, designers, videographers, and content creators
• Familiarity with paid social campaigns and social advertising best practices
• Ability to independently manage multiple priorities and deliver high-quality work on schedule
• Experience in insurance, financial services, or other regulated industries
• Experience supporting executive thought leadership and employee advocacy initiatives
• Familiarity with reputation management and social listening programs
• Experience supporting social communications during sensitive issues or crisis situations

Benefits

• Flexible hours based on project needs
• Remote work arrangement, Seattle, greater Washington state and Oregon preferred

Company Overview